What are the responsibilities and job description for the Banquet Server-WGY position at The Altland House Hospitality Group?
Altland House Hospitality Group is currently looking for banquet catering staff to help with large offsite caterings and in-house banquets at their Wyndham Garden York location.
Weekend availability is a must. Open availability preferred. Hours scheduled would vary based on book of business.
Job Location: 2000 Loucks Rd York, PA
WGY Event Spaces:
Up to 160 guests in Crystal Ballroom
Up to 500 guests in Ballroom of the Roses
FenderZ Grill & Pub On-Site Restaurant/Bar
11 Meeting Rooms
Outdoor Courtyard with Fireplace
______________________________________________
- Responsible for arriving on time, dressed in appropriate professional attire, ready to go to work.
- Check Event Sheets at the beginning of each shift.
- Managing the setup of all events. (Tables, Linens, Flatware, Buffets, Centerpieces, Stations, Bars, etc.)
- Managing the Break Down of all events.
- Ensuring proper lighting and temperatures in event spaces.
- Tend to guests’ requests, questions, concerns, etc.
- Ensure that event space and surrounding areas remain neat and clean. (Get ready rooms, bathrooms, etc.)
- Acknowledges guests with appropriate greeting, by name if you know them, meet & greet with a warm friendly smile, and provide the same warmth and friendliness upon the patrons exit.
- Checks frequently with customers to ensure excellence in food and service, re-waters, refills coffee or other beverages as needed and deals courteously with special requests of customers during dining.
- Clearing tables between courses and at end of meal.
- Expedite food and beverages as needed.
- Filling chafers, lighting sternos, replacing serving utensils, stocking buffets, etc.
- Must maintain familiarity with POS system.
- Maintain composure in a fast-paced environment.
- Must maintain clear communication with kitchen personnel and Front of House personnel, to ensure that the guest experience is ideal.
Must have 2 years of catering/banquet experience.
RAMP certification required.
Must be 18
Must have weekend availability.
Must have bar knowledge.
Must be able to carry trays weighing up to 40 lbs.
Must be a team player.
Must be able to multitask.
Must have experience with POS systems.
Must have cash handling experience.
Dress Code:
Black WGY appointed polo shirt, black dress slacks, black socks, & black non-slip shoes. All shirts and pants must be pressed and cleaned with no visible defects. The employee must practice good hygiene and their hair must be off of their shoulders and out of their face at all times. Tattoos may not be visible and excessive jewelry is not permitted.
Black non-slip shoes are required.
It is imperative to comply with the dress code designated for this position, not only because you are a representative of this company, but because it is a necessity to maintain a healthful and safe environment.
