What are the responsibilities and job description for the Front Counter Customer Service position at The Ambrosia Bakery?
Our Front Counter Servers are the primary point of contact for guests. We are looking for individuals who enjoy working with the public and have a friendly, outgoing personality. The ideal candidate provides exceptional customer service and displays a positive attitude when interacting with customers. The Ambrosia Bakery offers a professional and positive work environment as well as medical benefits and PTO to all full time employees.
Responsibilities:
- Arrives to work on time, appropriately groomed, dressed and ready to work; works all scheduled shifts
- Provides excellent customer service, greets customers upon arrival, addresses needs of customers in a timely and effective manner; answers phones promptly and courteously
- Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing and proper product rotation
- Proactively familiarizes oneself on all products offered
- Stocks and cleans shelves and display areas; ensures accuracy of item signs and pricing
- Maximizes sales potential through effective product display, customer interactions and suggestive selling techniques
- Performs opening and closing duties as assigned
- Immediately reports safety hazards and violations
Knowledge, Skills, & Abilities:
- Operates quickly and efficiently in a fast-paced, time-driven environment, while ensuring high quality customer service
- Ability to meet customer service expectations/standards in all interactions with customers and co-workers
- Ability to attend to customers and sell items proactively
- Ability/willingness to learn basic knowledge of all bakery products
- Ability to visually examine products for quality and freshness
- Ability to follow directions and procedures; effective time management and organization skills
- Strong communication skills and willingness to work as part of a team
- Strong work ethic; willing to lend a hand wherever/whenever needed
- Punctual and reliable
Experience: Entry Level - no prior experience required / strong willingness to learn
Physical Requirements / Working Conditions:
- Must have the physical ability to carry out the functions of the job
- Standing/walking 6-8 hours (in an 8-hour work day)
- Work requires the following motions: bending, twisting, squatting and reaching
- Exposure to FDA approved cleaning chemicals
- Ability to work a flexible schedule
Required Availability:
- Tuesday - Sunday (closed Mondays)
Job Type: Part-time
Pay: $12.00 - $16.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
Application Question(s):
- Please share with us why you are interested in working at The Ambrosia Bakery.
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Baton Rouge, LA 70810 (Required)
Work Location: In person
Salary : $12 - $16