IT Desktop Support Service Technician

Description

We are seeking a skilled and self-motivated Desktop Technician to join our team in Columbus, Indiana. This role requires someone who can work both as part of a team and independently, troubleshoot technical issues efficiently, and provide top-notch IT support. 

Responsibilities:

• Install, configure, and maintain computers, printers and peripherals.  
• Provide field technical support for our clients.
• Diagnose and resolve hardware and software issues. 
• Manage and monitor client workstations and servers.
• Document all technical support activities in ticketing systems
• Maintain accurate inventory records of all client equipment.

Requirements

• 1 years of experience in a desktop support role
• Proficiency in Microsoft Windows and Office applications
• Knowledge of Windows Server, Active Directory and Office 365.
• Azure experience a plus.
• Experience with remote access tools and remote support
• Strong communication skills and the ability to work with clients in a professional manner
• Ability to work independently and as part of a team
• Associates degree or CompTIA A certification.
• Valid driver’s license and reliable transportation is necessary.

Why work with us:

• Competitive salary and benefits package
• Opportunity for growth and advancement
• Positive and supportive work environment
• Potential for growth
• PTO & Sick Time
• 401(K) match

If tech challenges excite you, if you are dedicated to providing exceptional customer service, and you’re ready for a supportive team that values your skills, don’t wait- apply today!

Working with us will provide you with the opportunity to make a positive impact on our clients as you contribute to the seamless operations within The AME Group - Your contribution matters!

This is a full-time position with an excellent benefits package. 8 AM to 5 PM.

Pay range depends on experience. Standard background checks will be completed on candidates.

Salary : $45,000 - $50,000