What are the responsibilities and job description for the Salesperson position at The American Furniture?
Job Overview
We are seeking a motivated and dynamic Salesperson to join our team. The ideal candidate will be responsible for driving sales and providing exceptional customer service in a retail environment. This role requires strong communication skills, a keen understanding of retail math, and the ability to manage stock effectively. As a Salesperson, you will play a crucial role in enhancing customer satisfaction and contributing to the overall success of our store.
Responsibilities
- Greet customers warmly, engage them in conversation, and make them feel welcome and comfortable.
- Build a trusting relationship with customers by understanding their needs and preferences, especially regarding furniture style, durability, and family-friendly options.
- Explain product features and benefits confidently and help customers make informed purchasing decisions, especially about protection plans that cover stains, rips, tears, and damages.
- Offer excellent customer service and build rapport with families and individuals who may be looking for long-lasting, quality furniture.
- Emphasize our unique offerings, such as customization options, delivery discounts, and extended warranties, to ensure customers feel they are receiving value and high-quality service.
- Demonstrate cultural sensitivity and adaptability, respecting diverse preferences and ensuring customers feel seen and understood.
- Collaborate with the team to meet or exceed monthly sales goals and contribute to a positive store atmosphere.
- Maintain a well-organized and attractive showroom to appeal to all customer demographics, particularly Hispanic and African customers.
- Follow up with customers post-purchase to ensure satisfaction, reinforce relationships, and encourage repeat business and referrals.
Job Types: Full-time, Part-time
Pay: $60,000.00 - $100,000.00 per year
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- Day shift
- Every weekend
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Retail math: 1 year (Required)
Language:
- Spanish (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Salem, OR 97301: Relocate before starting work (Required)
Work Location: In person
Salary : $60,000 - $100,000