What are the responsibilities and job description for the Maintenance Technician II position at The Amherst Group Limited?
Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
The Maintenance Technician II is responsible for responding to and repairing property issues identified by our residents throughout the branch city market. This is a full-time position and reports directly to the Maintenance Lead, Supervisor, or Manager.
- Review the calendar each day for assigned work orders to be completed. Ensure all requested repair information is gathered and all appropriate supplies are available
- Schedule daily tasks and communicate with residents on expected arrival times
- Complete all requested property maintenance within Main Street Renewal service level agreement (SLA) turn-around times and scope which includes but not limited to property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs as well as external repairs to asset
- Ensure all work orders are closed out timely (while at the home prior to next appointment)
- Communicate with the Austin Support Center and Maintenance Lead and / or Supervisor regarding the status and completion of repairs
- Responsible for documenting all completed work by taking before and after photos
- Track supplies and tool usage for restocking and servicing
- Basic knowledge of technology but the ability to learn, adapt and grow
- Perform rekeying of properties as well as other specific repair and / or securing work directly in the pursuit of successful property condition management
- An understanding of a great move in experience and performing effective pre move in audits / repairs prior to a new move in
- Basic level knowledge of plumbing, electrical and carpentry work with the expectation of development and growth; if certified in one trade, the ability to perform work internally utilizing knowledge of systems
- Provide exceptional customer service to MS Renewal residents
- Provide assistance and resources to peers as needed
- Maintain and understand fundamental knowledge of the business
- Ability and willingness to learn all aspects of the Maintenance Technician position and continue to grow and develop to the next level within the company, Maintenance Technician Lead
- Other duties as assigned
What you'll need to have :
Just a few other things you should know :
Typical workdays are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.
Our full-time employee benefits include :
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
