What are the responsibilities and job description for the Title Service Representative I position at The Amynta Group?
Title Service Representative I
A production-based position responsible for the following:
- Repossessions: Processes customer service requests and repo requests.
- CRM: Processes requests received through the client portal, as well as email requests.
Essential Job Duties and Responsibilities
- Processes repo applications and affidavits and ships applications to the DMV or Tag Agent to obtain a repo title.
- Sends customers and dealers Release of Liens, copy of titles, and contracts via FedEx, fax, or email.
- Reassigns title to new dealer and adds to dealer shipment.
- Processes requests for Release of Liens, copies of contract and/or titles, and Paid In Full letters.
BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)
- HS Diploma or General Education Degree (GED)
- 0-2 years experience
- Some college (preferred)
- DMV or car dealership or title experience a plus
MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS
- Mastery of the English language, both written and verbal.
- Strong attention to detail, is dependable, and follows through.
- Experience with Microsoft Excel and Microsoft Word
- Strong work ethic
- Strong interpersonal skills and ability to work well with people throughout the organization.
- Willingness to maintain a professional appearance and provide a positive company image.
- Ability to understand key functions of departments responsible for.
- Ability to meet expected production guidelines.
The Amynta Group's Commitment to Equal Employment Opportunity
The Company is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation.
The information collected is solely used to determine suitability for employment, verify identity, and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation.
