What are the responsibilities and job description for the Appliance Delivery and Installation Technician position at The Appliance Connection?
We are seeking a skilled and reliable Appliance Delivery and Installation technician to join our team. In this multifaceted role, you will be responsible for the safe and efficient delivery, loading, unloading, and professional installation of a variety of household appliances. You will also ensure excellent customer service by communicating effectively with customers, addressing their questions, and ensuring their satisfaction with the installation process. Your attention to detail, problem-solving skills, and commitment to safety are crucial for success in this role.
Responsibilities:
- Safely load, transport, and unload appliances (e.g., refrigerators, ovens, dishwashers, washers, dryers) using appropriate equipment (e.g., dollies, straps, lift gates).
- Plan and execute delivery routes efficiently, adhering to schedules and communicating any delays to customers.
- Professionally and courteously interact with customers upon arrival, providing updates and answering any questions.
- Install appliances according to manufacturer specifications and safety guidelines, including connecting water lines, electrical connections, and venting systems.
- Ensure proper leveling and functionality of installed appliances.
- Troubleshoot basic installation issues and perform minor repairs as needed.
- Educate customers on the basic operation and maintenance of their new appliances.
- Collect payments or obtain necessary signatures upon completion of delivery and installation.
- Maintain the cleanliness and organization of the delivery vehicle and equipment.
- Adhere to all safety regulations and company policies.
- Complete necessary paperwork and documentation accurately and timely.
- Communicate effectively with sales, and other team members.
Qualifications:
- High school diploma or equivalent.
- Some knowledge of appliances and installation helpful
- Ability to safely operate full size pick up truck and box truck (valid driver's license and clean driving record required).
- Ability to lift and maneuver heavy appliances (up to 400 lbs.) safely and repeatedly.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Attention to detail and a commitment to quality workmanship.
- Basic knowledge of electrical, plumbing, and venting systems is preferred.
Physical Requirements:
- Ability to lift, carry, push, and pull heavy objects frequently.
- Ability to bend, kneel, crouch, and stand for extended periods.
- Ability to work in various weather conditions.
Work Schedule: Monday through Friday, 9:00 AM to 5:30 PM, with alternating Saturdays from 9:00 AM to 3:00 PM.
Job Type: Full-time
Pay: $13.00 - $14.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
Ability to Commute:
- Moundsville, WV 26041 (Required)
Work Location: In person
Salary : $13 - $14