What are the responsibilities and job description for the Automotive Service Advisor position at The Applied Companies?
Ready to accelerate your career in the fast-paced world of automotive services? The Applied Companies is teaming up with a trusted client to find a dynamic Service Advisor / Sales Professional to join their busy shop! This exciting role will have you at the heart of the action, managing the front counter and overseeing daily sales activities-whether you're teaming up with the business manager or taking the lead when they're away. If you're passionate about helping customers and eager to boost your earnings in a thriving environment, this is the opportunity you've been waiting for! Apply now and drive your success forward!
What the Service Advisor will do :
- Provide excellent customer service from intake to release of vehicle, and perform any additional follow up
- Listen carefully to customer descriptions and assess the vehicle to determine the best repair plan
- Advise the customer on the auto repairs that you recommend and offer a pricing quote
- Communicate with parts sellers and technicians to make sure everything needed is on hand
- Provide updates to customers as their work is completed
- Answer detailed questions about services performed and price information
- Maintain customer records by keeping all files organized
- Schedule appointments over the phone
What the Service Advisor needs to have :
Full-time
Day shift w / weekend availability
Commission pay available