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Business Office Manager

The Arbors and The Ivy Assisted Living Communities
Westfield, MA Full Time
POSTED ON 3/11/2025 CLOSED ON 3/16/2025

What are the responsibilities and job description for the Business Office Manager position at The Arbors and The Ivy Assisted Living Communities?

The ARBORS at Westfield is a family owned and operated assisted living community, conveniently located near downtown Westfield, Ma.

We are seeking an experienced, detail-oriented individual to join our team in the position of Business Office Manager.

This is a full-time, salaried position.

The Business Office Manager is responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency. The Office Manager will coordinate the supportive services of the community, accounts receivable, accounts payable, billing, record keeping, human resources, bookkeeping and payroll.

Benefits

  • PTO
  • Health and Dental Insurance
  • Life insurance
  • Short and Long Term Disability Insurance
  • Health Care FSA
  • Dependent Care FSA
  • Paid Holidays/Floating Holiday
  • Pet Health Insurance Programs
  • Employee Assistance Plans
  • Retirement Account Assistance
  • Employee Appreciation Programs


Responsibilities:

Accounts payable and receivable

Bank deposits & reconciliation

Assist residents, families, guests and visitors utilizing the Gold Standard of Customer Service

Maintain current resident census and ensure accuracy for billing purposes

Maintain resident files with 100% accuracy checking figures, postings, documents for correct entries, mathematical accuracy and proper coding

Complete all resident billing

Completes and distributes monthly reports

Acts as the on-site resource for all human resource (HR) related matters, answering employee inquiries and providing information for personnel actions including, but not limited to, new hires, status change, paid time off, leaves of absences

Supervise all front desk staff

Maintains up to date payroll records, including new hires, status changes, pay rate changes, terminations and resignations

Completes bi-weekly payroll

Complies with state, federal and all other applicable health care, financial and safety standards

Requirements:

Must be detailed oriented

Must be able to multi-task

Must be organized

QUICKBOOKS AND MS EXCEL PROFICIENCY A MUST

Knowledge of Checkwriters payroll system a plus

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

#INDWF
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