What are the responsibilities and job description for the Relationship Management Associate position at The Arc Central Chesapeake Region?
Our Mission
The Arc Central Chesapeake Region's mission is to advocate for equity and access for people with intellectual and developmental disabilities to live self-determined lives and foster opportunities towards self-sufficiency. As a Stakeholder Relations Specialist, you will contribute to this mission by providing customer service support and technical guidance to stakeholders.
Job Responsibilities
- Acting as the first point of contact for stakeholder calls, emails, and tickets
- Collaborating across the Self-Directed Services team to ensure efficient and effective resolution strategies
Requirements
This role requires one year of experience interacting with customers in a service-focused and informational environment, as well as a High School Diploma or GED. A BS in a related field is preferred.
