Residential Manager

Description

JOB SUMMARY

Provide supervision and management of residential site(s) including directing employees in the development and maintenance of a comfortable, clean and appropriate home environment.  Promote and demonstrate the values, vision and mission of  The Arc and its residential program ensuring the respect, dignity, safety and well-being of residents at all times.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follow policies, procedures and rules of the organization.
• Serve as role model and demonstrate, encourage and offer direction in fairness, consistency, attentiveness, ability to work with others, appropriate dress and appearance, and effective conflict resolution.
• Treat all clients, parents, guardians, co-workers, supervisors and people in the community with respect and dignity.
• Maintain confidentiality of those we serve.
• Interview and select qualified candidates for employment at the residential site.
• Supervise, direct and evaluate subordinates in the performance of their duties.
• Ensure timely completion of required in-service & training of residential staff.
• Ensure residential staff follows each resident’s Implementation Plan as written and trained, including data collection.
• Ensure applicable residential staff follows protocol for 1:1 supervision of any resident as stated in their Behavior Implementation Plan.
• Plan, coordinate and facilitate program activities.
• Ensure safe transportation for residents for all activities.
• Ensure positive employee relations and timely resolution of issues and problems encountered by staff.
• Ensure compliance with residential licensure requirements.
• Ensure the appropriate communication and follow-up of maintenance needs of the home.
• Ensure the maintenance and security of supplies, equipment, and household food while complying with the assigned budget.
• Assist in maintaining permanent case files on residents.
• Communicate to the Assistant Director any pertinent contact from family, school, day program or significant others.
• Manage and remain accountable for residents’ financial concerns.
• Familiarize one self with residents’ case histories, educational programs, special health problems and particular limitations, abilities, and interests.
• Follow all medically authorized instructions and procedures.
• Follow Association procedures in responding to emergencies and/or safety issues.
• Promote and participate in open and effective communication and support with the residential team.
• Attend and prepare for all required meetings such as staff meetings, in-service meetings and monitoring meetings and required staff training.
• Complete required monthly and/or annual progress notes and summaries of residents’ personal goals.
• Perform the duties of the Direct Support Professional as needed.
• Maintain high program standards.
• Advocate for residents’ rights.
• Performs other duties assigned by the Assistant Director.

Qualifications

EDUCATION AND EXPERIENCE REQUIREMENTS

• Possession of high school diploma.
• Three (3) years of experience working with developmentally disabled or in a related field working with children, adolescents or adults.  College coursework in related field may substitute for experience (30 credit hours is equivalent to one year of experience).

KNOWLEDGE, SKILLS, ABILITIES & WORK HABIT REQUIREMENTS

• Excellent attendance.
• 24 hour on-call availability.
• Effective verbal and written communication skills.
• Strong interpersonal and organizational skills.
• Ability to manage time effectively and prioritize.
• Ability to work independently and in team setting.
• Ability to direct and supervise subordinates.
• Ability to operate a motor vehicle.
• Ability to operate basic office equipment such as copy machine, facsimile equipment, and computer.
• Basic computer and word processing skills.
• Flexibility to work at various work sites.
• Care properly for equipment and resources.
• Ability to promote the dignity and respect of those we serve.
• Maintain positive interactions with clients, parents, guardians, co-workers, supervisors and people in the community.

PHYSICAL DEMANDS

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work involves standing, sitting, walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.
• Employee may be required to perform physical restraint techniques, First Aid, CPR and/or physically transfer clients.
• The employee may be required to push, pull, lift, and/or carry up to 30 pounds; drive a motor vehicle; bend, squat or kneel.
• The noise level in the work environment is usually moderate.