Coordinator/proPartnerships 1473

The Coordinator oversees and ensures the effective operation of the proPartnership department at proAbility. With a focus on clear communication, service delivery excellence, and compliance, this managerial role collaborates closely with the Vice President. The position is integral in upholding proAbility’s mission and values, demonstrating adeptness in leadership and organizational management.

General Qualifications

Bachelor’s degree in Social Work, Sociology, or Psychology preferred.

• At least two years of relevant work experience aligning with the stated duties and responsibilities.
• Competent understanding of community systems that cater to adults with disabilities.
• Strong interpersonal skills, complemented by exemplary written and verbal communication abilities.
• Demonstrated proficiency in documentation and the ability to seamlessly work with diverse groups.
• Ability in monitoring, evaluating, and maintaining program documentation.
• Aptitude for data collection, information synthesis, and report generation.
• Deep commitment to upholding principles of participant choice, rights, and the normalization concept.
• Capability to troubleshoot sensitive participant requests and case situations.
• Skilled in program and staff management.

Job Responsibilities:

· Oversee and facilitate communication among proPartnership families and individuals, ensuring they have the resources for self-directed support.

· Manage the proPartnership department, ensuring accurate bi-weekly payroll, proper document submission, and coordination with the administrative team.

· Oversee proPartnership services and training of its providers.

· Offer case management and coordinate Individualized Service Plans (ISP) for those choosing proPartnerships and agency-directed services.

· Collaborate closely with the Vice President on budgeting, departmental progress, strategic growth opportunities, and engage in periodic reviews of the department’s operations, addressing challenges, and exploring growth opportunities.

· Conduct regular team evaluations, providing feedback, setting goals, and highlighting improvement areas.

· Develop and uphold quality assurance processes to meet organizational and regulatory standards.

· Align the proPartnership’s goals with the organization’s mission and vision.

· Foster collaboration with other departments to achieve organizational goals and streamline processes.

· Address departmental challenges, implementing solutions to enhance operations and client satisfaction.

· Utilize data-driven insights for performance tracking and improvement.

· Represent proAbility in the community, upholding its mission and values.

· Ensure compliance with relevant regulations, especially in service delivery and information handling.

· Build and foster relationships with community partners and stakeholders.

· Seek innovative opportunities for process improvement and efficient service delivery.

· Handle Self-Directed Purchase Orders and monitor their fiscal budgets, addressing overspending.

· Provide quarterly reports to Self-Direct participants.

· Engage in strategic planning alongside senior management to align the department’s goals with the organization’s broader objectives.

· Act as the primary point of contact for external stakeholders, ensuring timely and transparent communication.

· Evaluate and adopt technological solutions to boost efficiency and stay current with industry standards.

· Identify and mitigate potential risks within the department, focusing on participant safety and satisfaction.

· Supervise the program team members.

· Stay informed of the latest industry trends, attending conferences and workshops as needed.

· Manage the allocation and utilization of resources, ensuring efficiency and cost-effectiveness.

· Perform other duties as required.

REQUIREMENTS:

• Valid Driver’s License
• Ability to pass criminal background check.
• Minimum of two (2) years experience directly related to working with elderly or disabled adults.

Job Type: Full-time

Pay: $25.50 per hour

Expected hours: 40 per week

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday

Ability to Commute:

• Smithfield, RI 02917 (Required)

Ability to Relocate:

• Smithfield, RI 02917: Relocate before starting work (Preferred)

Work Location: In person

Salary : $26