What are the responsibilities and job description for the Program Supervisor position at The ARC of Greater New Orleans?
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Summary
The Program Supervisor is responsible for the supervision of a team of Direct Support Professionals (DSPs) and their supported living participants. They are partly responsible for staff development and team performance management, and they are constantly seeking ways to improve the operational efficiency of their program.
Essential Job Functions
- Establishes and maintains operating policies and procedures of the Home Emergency Living Program.
- Makes daily decisions required in the operation of the program.
- Communicates with the Director regarding program activities and attends meetings as necessary.
- Obtains clearance from the Director before implementing operational changes that affect participants.
- Monitors Lead DSP's and DSP's regularly while service is in operation. Completes performance evaluations.
- Maintains, reviews and completes all service documentation (ISP's, progress notes, reports, etc.).
- Submits all monthly records to be placed in the participant's file in the programs office.
- Assists support staff with completing and submitting incident reports within 24 hours.
- Performs case management duties, as needed, including development / implementation of service plans.
- Provides 10 hours of direct service per week to monitor and assure quality services.
- Coordinates monthly circle / staff meetings to measure participants' progress.
- Trains participants to recruit, select, schedule and evaluate their Lead DSP and DSP staff.
- Coordinates and oversees scheduling of service to participants.
- Remains on-call for emergencies and scheduling needs of participants and staff they are supervising
- Contributes to developing a positive relationship with the community and other agencies.
Education / Experience Requirements
Working Conditions & Physical Demands
Disclaimer :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This job description shall not constitute or be construed as a promise of employment or as a contract between the Arc of Greater New Orleans and any of its employees.
EEO Statement
The Arc of Greater New Orleans is an equal opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability protected veteran status or any other factor protected by applicable federal, state, or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Human Resources department.
