What are the responsibilities and job description for the Quality Assurance Liaison Job Path FT position at The Arc of Monroe?
Brief Description
Provides high-level oversight and support to Job Path services by monitoring, developing and implementing quality assurance standards and program systems and processes to all aspects of the program.
Requirements
Minimum Education & Experience
Bachelors’ degree in human services or related field preferred, plus one year of relevant experience. An equivalent combination of education and experience will be considered.
Computer Skills
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.
Provides high-level oversight and support to Job Path services by monitoring, developing and implementing quality assurance standards and program systems and processes to all aspects of the program.
Requirements
Minimum Education & Experience
Bachelors’ degree in human services or related field preferred, plus one year of relevant experience. An equivalent combination of education and experience will be considered.
Computer Skills
- Basic Outlook skills as evidenced by creating and sending messages, working with address books, message handling, creating and using personal folders, scheduling appointments, working with meeting requests and managing tasks.
- Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files.
- Basic Excel skills as evidenced by the ability to use workbooks, create simple formulas, insert and delete data, create and edit charts, filter and sort lists, and format data.
- Experience with BPC/Certification desirable.
- Basic knowledge of OPWDD and justice center regulations and practices, or ability to learn these in a reasonable timeframe is helpful.
- Ability to identify true problem vs. the presenting problem.
The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, relevant qualifications, internal equity, and location.
