Resource Advocate/Care Manager Extender – Southern Pines

Job Summary
As a Resource Advocate in our Tailored Care Management program, you will play a key role in providing whole-person care to individuals with Down Syndrome, Autism, Cerebral Palsy, and other intellectual/developmental disabilities. You will work closely with the Care Managers to help individuals access the resources and support they need. Your responsibilities will include contacting individuals to build relationships, coordinating appointments, making referrals, and connecting them with necessary community resources. In addition to these tasks, you will provide education, information and advocacy to support individuals to reach their goals.

To be successful in this role, you must be highly organized, possess excellent communication skills, and demonstrate a strong commitment to helping others. You should be able to navigate the service systems effectively and work collaboratively with individuals to ensure they receive the support they need. Position will primarily support individuals living in Moore, Hoke, and Cumberland counties.

If you have experience in the I/DD field and are passionate about making a difference in the lives of others, we would love to hear from you!

Minimum Requirements:

· 18 years of age with a high school diploma or GED

· Two years of experience working directly with individuals with intellectual and/or developmental disabilities OR

· Be a person with lived experience of I/DD OR

· Be a parent or guardian of an individual with an I/DD with at least two years of direct experience providing care for and navigating the system on behalf of that individual

Responsibilities

• Assess the needs of children and families to develop tailored resource plans.
• Coordinate with child protective services and other agencies to facilitate access to essential services.
• Provide crisis intervention and conflict management support during challenging situations.
• Collaborate with social workers and behavioral health professionals to ensure comprehensive care for clients.
• Maintain accurate records of services provided and monitor progress towards goals.
• Advocate for families within the legal framework of family law and child welfare policies.
• Facilitate training sessions on crisis management and resource navigation for staff and community partners.
• Develop strong relationships with community resources to enhance service delivery for families in need.

Experience

• Proven experience in crisis management, child protective services, or related fields is essential.
• Background in social work or behavioral health is highly desirable.
• Familiarity with family law and child welfare regulations is a plus.
• Experience working directly with children and families in various capacities (e.g., childcare, counseling) is preferred.
• Strong conflict management skills with the ability to handle sensitive situations professionally.
• Excellent communication skills, both verbal and written, are necessary for effective collaboration with diverse stakeholders.

Join us in making a positive impact on the lives of children and families by applying your expertise as a Resource Manager!

Job Type: Full-time

Pay: $33,000.00 - $38,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Intellectual and/or developmental disabilities: 2 years (Required)

Ability to Relocate:

• Southern Pines, NC 28387: Relocate before starting work (Preferred)

Work Location: In person

Salary : $33,000 - $38,000