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Assistant Director of Operations - ABI

The Arc of Plymouth and Upper Cape Cod
Plymouth, MA Full Time
POSTED ON 2/7/2025
AVAILABLE BEFORE 4/7/2025

ASSISTANT DIRECTOR OF OPERATIONS - ABI

The Arc of Plymouth and Upper Cape Cod

The Mission of The Arc of Plymouth and Upper Cape Cod is to empower and support people with disabilities and their families to belong, contribute and thrive. Every position, regardless specific function, is expected to act with integrity and commitment to our Mission. The Arc of Plymouth and Upper Cape Cod asks all employees to use their best judgment in every circumstance. We have great confidence in your ability to make the right decision as it relates to the organization and our shared Mission.

Position Summary:

The Assistant Director of Operations - ABI is responsible for oversight of assigned programs. This includes but is not limited to coordination, administration, planning, organizing, staffing, leading and controlling program activities. The Assistant Director of Operations - ABI will ensure that all funder regulations are always followed in each department.

Essential Job Function:

  • In collaboration with the Director of Operations – Residential, Plan the delivery of the overall program activities for assigned programs in accordance with The Arc’s Mission and the goals of the organization.
  • Develop and implement long-term goals and objectives to achieve the successful outcome of assigned programs.
  • Ensure that program activities operate within the policies and procedures of the organization and comply with all relevant legislation & professional standards.
  • In collaboration with the Director of Operations - Residential, develop forms and record keeping systems to document and monitor program activities and resident progress.
  • Oversee the collection and maintenance of records on the participants of assigned programs for regulatory purposes in accordance with the confidentiality/privacy standards of the organization.
  • Supervise Program Directors as assigned by providing support, supervision, direction and feedback.
  • Communicate with residents and other stakeholders to gain community support for the programs and to solicit input to improve the programs.
  • Communicate with funders as outlined in funding agreements.
  • Conduct and participate in internal meetings with staff and external meetings with funders.
  • Ensure all financial records for assigned programs are up to date.
  • Provide required information to have invoices generated and submitted to funders according to the established timelines.
  • Identify & evaluate the risks associated with program activities and take appropriate action to control the risks.
  • Ensure regulatory compliance and leading licensing initiatives.

Other Job Functions:

  • Oversee ABI residential homes (moves, staffing, budgets, safety etc).
  • Provide oversight of debit/petty cash transactions.
  • Demonstrate conduct keeping with The Arc of Plymouth and Upper Cape Cod’s Ethical Code of Conduct.
  • Demonstrate professionalism and commitment to teamwork at all times.
  • Attends all mandatory in-services, meetings, safety training and annual trainings.

§ Perform all other duties as assigned.

Requirements (Knowledge and Critical Skills):

  • Personal qualities of integrity, credibility and a commitment to and for the Arc’s Mission Statement.
  • Excellent verbal and written communication skills
  • Ability to work cooperatively with and through others t set goals, resolve problems and make decisions that enhance organizational effectiveness.
  • Excellent time management skills.
  • Advanced knowledge of program management and of client groups within assigned programs.

Qualifications:

Bachelor’s degree preferred. Relevant experience may be used in place of degree.

: 3-5 years’ experience in direct supervision, and case management.

: CPR, First Aid, MAP Certification (training can be provided); Valid driver’s license required.

  • Oversee maintenance & confidentiality of resident and agency files.

Working Conditions:

General office environment.

Supervisory Responsibility:

Direct supervision of assigned managers. Indirect supervision of next level employees.

Job Type: Full-time

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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