What are the responsibilities and job description for the Respite Manager position at The Arc?
The Arc of Palm Beach County is a dynamic, community-based nonprofit serving and advocating for people with intellectual and developmental disabilities. Our dedicated and caring team members provide support that helps over 3,500 children, teens, and adults to live, learn, work, and thrive. At The Arc, we are driven by our vision of a community where every person feels welcome, connected, and accepted.
Position Summary :
This position is directly responsible to the Director of Respite and Recreation. The Respite Manager is responsible for managing the rendition of respite services including : in-home, center based, and community-based respite care. This position provides direct oversight and direction to the respite team to ensure that the highest quality individualized services are provided.
Under the guidance and direction of the Director of Respite and Recreation, this position will collaborate with a variety of community partners, including local service groups and other service providers, to facilitate community integration and collaborative efforts in the provision of respite services. Works closely with other agency staff and representatives to ensure positive relations.
Essential Duties and Responsibilities :
- Participates in the planning and implementation of agency Respite Program.
- Provides oversight and direction to the Respite team to ensure that the highest quality individualized services are provided both within center-based and residential programs.
- Conducts initial family intake and assessment.
- Fosters a trusting and collaborative relationship between families and service providers.
- Responsible for the assignment of families to the most appropriate service provider.
- Ensures that adequate numbers of well-trained staff and volunteers attend applicable events or activities, including the designation of an activity supervisor. Performs coaching and observation requirements for respite staff.
- Responsible for the recruitment and training of new team members.
- Responsible for the ongoing recruitment of new program participants.
- Ensures that information about Respite events are distributed in a timely manner to individuals, families, and community partners. Creates calendars and flyers advertising the events.
- Serve as back-up for established client caseloads in the event of staff extended absence or vacancy.
- Completes all required programmatic trainings.
- Monitor client files kept by supervisees.
- Conducts field observations for all supervisees in accordance with department policies.
- Conducts record reviews for each supervisee on a monthly basis in accordance with department policies.
- Conducts monthly individual supervision with team members
- Responsible for capturing and maintaining appropriate program documentation.
- Responsible for aggregating and preparing monthly, quarterly, yearly programmatic reports.
- Supports Program Director in developing annual goals, long range plans and strategies for program offerings, including assessment of needs and interests, identifying funding sources, projecting expenses and attendance, contacting community sites, etc., with assistance from the Senior Director.
- Collaborates with accounting / finance, in order to facilitate the collection of fees for service according to established practices.
- Fosters relationships with community partners, including local service groups and other service providers, to facilitate community integration and collaborative efforts in the provision of respite services
- Demonstrate professionalism and ethical conduct at all times, refrain from gossip and personal attacks, consider the ideas and opinions of others, and embrace diversity by communicating and relating well with others.
- Express ideas and information accurately and understandably in both oral and written form; use appropriate grammar, spelling, and punctuation; read and demonstrate understanding of others' written and oral communications.
- Exchange information in all directions to foster productive interdependencies and enhanced relationships.
- Take responsibility for assigned tasks and volunteers to help others; work to support and demonstrate a work style that is supportive of a participatory, high-performance program and is conducive to positive results..
- Attends professional development in-service training sessions, conferences or meetings, serves on agency committees as requested.
Knowledge, Skills and Abilities :
Education and Experience Requirements :
Physical Requirements / Working Conditions :
We have a culture of compassionate team members and excellent Benefits :
