What are the responsibilities and job description for the Arcade Attendant position at The Arcade House Albany?
Job Summary
We are looking for a passionate and dedicated addition to our Arcade House team! Recently opened in September of 2024, the in-store employees have played a pivotal role in building the Arcade House to be what it is, and we continue to build everyday! A good fit for this role is someone passionate about small businesses with a friendly attitude fit for a service built on FUN for all ages.
Duties
- Provide outstanding guest services by greeting visitors and assisting them with inquiries.
- Manage conflict resolution effectively to ensure guest satisfaction.
- Engage with children and families, creating a welcoming atmosphere for younger guests.
- Collaborate with team members and management to enhance overall hospitality efforts within the venue.
- Maintain store cleanliness and keep up on prize store stocking, as well as recording what prizes need to be ordered.
- General Prize Store Redemption
Qualifications
- Must be 18 or older to apply, and be able to provide ID as well as an email for payroll purposes only.
- Flexible availability preferred but not required.
- Previous experience in customer service or hospitality roles is preferred.
- Strong conflict management skills to handle guest concerns professionally.
- Experience working with children is highly desirable.
- Excellent communication skills, both verbal and written.
- Ability to work collaboratively within a team-oriented environment while being self-motivated.
Join us in creating memorable experiences for our guests by applying your skills and passion for hospitality!
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
People with a criminal record are encouraged to apply
Application Question(s):
- Any candidate we choose to contact will be contacted via phone as a primary, or email if no phone number is provided. Interviews will be done over the phone. Please list a day and time of day that works better for you to sit for a phone interview (approx. 20 minutes)
- What is your favorite game (arcade/video, card, board, etc. Any type of game!)?
Ability to Commute:
- Albany, NY 12203 (Required)
Work Location: In person
Salary : $16