Operations Manager

Operations Manager 📍 Location : Remote (Occasional in-person meetings as needed) 🕒 Job Type : Full-Time 💰 Compensation : Competitive salary performance-based bonus About The Archetype Strategy The Archetype Strategy is a fast-growing consulting firm specializing in business optimization, project execution, and workforce management across the telecom, construction, finance, healthcare, and manufacturing industries . We partner with management teams to provide in-house operational support and strategic oversight . We are looking for a highly organized and process-driven Operations Manager to oversee payroll, contractor onboarding, compliance, and daily company operations . This role is critical in ensuring our workforce is paid accurately, processes run smoothly, and operational efficiency is continuously improved. Role Overview The Operations Manager will be responsible for overseeing payroll, contractor onboarding, workflow optimization, and compliance tracking. You will work closely with project managers, workforce deployment teams, and leadership to ensure smooth day-to-day operations . Key Focus Areas : ✅ Payroll & Contractor Management – Ensure all workers get paid accurately and on time. ✅ Onboarding & Compliance – Oversee new hire documentation and workforce agreements. ✅ Operational Oversight & Process Improvement – Identify inefficiencies and streamline workflows. ✅ Communication & Coordination – Act as a liaison between departments to ensure alignment. This role requires a proactive leader who can anticipate challenges, resolve issues independently, and continuously improve company operations. Key Responsibilities Payroll & Contractor Management :

• Ensure 100% accuracy in payroll processing , verifying contractor hours before payments.
• Follow up on missing timesheets and resolve payroll discrepancies quickly.
• Track client payments vs. contractor payments to ensure smooth payroll processing.
• Monitor and enforce payment terms (ensuring payments are aligned with client pay cycles). Onboarding & Compliance :
• Ensure 100% of new hires complete onboarding within X days .
• Verify W-9, tax forms, and contracts are correctly submitted for all contractors.
• Conduct monthly compliance audits to ensure all workforce records are up to date.
• Maintain records of guarantees, refunds, or replacements for placed candidates. Operational Oversight & Process Improvement :
• Identify inefficiencies in payroll processing, onboarding, or workforce tracking and propose improvements.
• Develop SOPs (Standard Operating Procedures) to streamline workflows.
• Track KPIs related to payroll accuracy, compliance, and operational efficiency .
• Improve workforce engagement and reduce missed timesheet submissions . Team Coordination & Communication :
• Act as a central point of communication between workforce teams, project managers, and leadership .
• Check in with contractors weekly / monthly to ensure engagement and compliance.
• Ensure all project deadlines and workforce commitments are met through operational tracking.
• Work closely with leadership to identify opportunities for automation and efficiency improvements . Key Performance Indicators (KPIs) : 📌 Payroll Accuracy Rate : Ensuring 100% of payroll is processed correctly and on time . 📌 Onboarding Completion Time : All new hires fully onboarded within X days . 📌 Contractor Compliance Rate : 100% of workforce members have required documentation . 📌 Operational Efficiency : Streamlining processes to reduce bottlenecks and improve workflow . 📌 Timesheet Submission Rate : Ensuring all contractor hours are submitted by deadlines . 💰 Bonus Potential : Performance-based incentives for achieving KPI goals (e.g., reducing payroll errors, improving onboarding efficiency, or implementing workflow improvements). Ideal Candidate Profile : 🎯 3 years of experience in Operations, Payroll, HR, or a similar role, preferably in a consulting, workforce management, or staffing firm. 🎯 Strong understanding of payroll processing, workforce management, and compliance . 🎯 Highly organized, detail-oriented, and process-driven . 🎯 Strong problem-solving skills and ability to resolve issues independently . 🎯 Excellent communication and follow-up skills to coordinate between teams and workforce members. 🎯 Experience with payroll systems, workforce tracking platforms, or operational tools (e.g., QuickBooks, Gusto, Paychex, BambooHR, Asana, Trello). 🎯 Proactive mindset with the ability to anticipate operational needs before they arise . Why Join Us? 🚀 Work in a fast-growing consulting firm with a clear vision and strong leadership. 📈 Direct impact on company efficiency and success . 💡 Opportunity to play a key role in shaping operations, payroll, and compliance processes . 💰 Competitive compensation with performance-based bonuses . 🌎 Remote work flexibility with occasional in-person meetings if needed. Powered by JazzHR