What are the responsibilities and job description for the Director of Facilities position at The Arkansas Museum of Fine Arts?
The Director of Facilities is responsible for overseeing the maintenance, operations, and safety of our buildings and grounds.
In 2023, the Museum reopened following a four-year renovation that expanded the building and grounds. Designed by the renowned architecture firm Studio Gang, the 133,000 square-foot facility includes landscaped grounds by the firm SCAPE and secures AMFA’s position as one of the top cultural institutions in the region. The building includes state-of-the-art galleries, an art school, restaurant, store, theater, lecture hall, and other programming and event spaces. AMFA is an active partner in the educational, economic, and cultural life of a diverse community, inviting discovery, creativity and learning through engagement with the visual and performing arts.
Reporting to the CFO, the Director of Facilities is responsible for overseeing the maintenance, operations, and safety of our buildings and grounds. This role is responsible for managing budgets, leading facilities teams, coordinating repairs and renovations, ensuring compliance with safety regulations, and developing long-term maintenance plans.
This position works collaboratively with the Head of Building and Grounds who oversees the maintenance, cleanliness, and overall presentation and condition of the Museum building, landscaped grounds, and hardscape.
Key Responsibilities:
- Facility Operations & Maintenance: Oversee the daily operations, maintenance, and repairs of building systems, including HVAC, electrical, plumbing, and security. Develop and implement preventive maintenance schedules to reduce downtime and extend equipment life. Develop and implement creative solutions within budget that support AMFA’s mission of serving the community.
- Budget & Financial Management: Prepare and manage the facilities budget, tracking expenses, controlling costs, and ensuring projects are completed within financial constraints. Negotiate and manage vendor contracts and service agreements.
- Team Leadership & Development: Attend senior staff meetings, representing the Facilities Department. Hire, train, and supervise facilities staff, ensuring high performance, accountability, and professional growth. Foster a culture of teamwork and service excellence.
- Customer Service & Stakeholder Support: Serve as the primary point of contact for facility-related concerns, providing responsive service and collaborating with internal stakeholders to address needs effectively.
- Special Event Support: Oversee coordination of facilities team with event planners to ensure that event spaces are prepared and restored to their original condition post-event, including AV equipment. Assist with the setup and breakdown of museum events, including arranging tables, chairs, and other equipment as specified by event plans, as needed.
- Regulatory Compliance & Safety: Ensure facilities meet all local, state, and federal regulations, including building codes, OSHA standards, and ADA requirements. Conduct regular inspections, audits, and emergency drills to maintain safety and compliance with the Head of Security.
- Emergency Preparedness & Risk Management: Create and maintain emergency response plans for facility-related incidents. Working collaboratively with Head of Security, respond promptly to emergencies and oversee risk mitigation strategies to protect people and property.
- Project Management: Plan and oversee construction, renovations, and improvement projects, ensuring timelines, budgets, and quality standards are met. Collaborate with consultants and contractors to complete projects efficiently.
- Sustainability Initiatives: Develop and implement sustainability programs to reduce energy usage, manage waste, and promote environmentally friendly practices.
- Space Planning & Utilization: Optimize the use of space to meet organizational needs, managing layouts, office moves, and workspace reconfigurations.
Qualifications:
- Bachelor’s degree in Facilities Management, Engineering, or a related field.
- 7 years of facilities management experience, including leadership roles.
- Knowledge of building systems, safety codes, and sustainability practices.
- Strong budgeting, project management, and organizational skills.
- Excellent communication and problem-solving abilities.
- Relevant certifications (CFM, FMP, OSHA) preferred.