What are the responsibilities and job description for the Front Desk Specialist & Data Entry Clerk position at The Arms Trucking Co.?
Front Desk Specialist & Data Entry Clerk
Competitive pay starting at $17.50/hour, based on experience
Full-time in office 40hrs/week with an hour lunch break
Job Summary
We are seeking a positive-minded, detail-oriented and organized individual to join our team for this full-time, in office position. This role is essential in ensuring the accuracy of ticket processing and providing excellent front-office support. The responsibilities include data entry, customer interaction, and administrative tasks to support daily operations. We pride ourselves on excellent customer service, and that starts with a human answering every phone call. This role is a great entry-level position with potential room for growth.
Responsibilities
- Accurately enter and process tickets into computer system
- Verify and reconcile data for completeness and accuracy
- Manage incoming phone calls, ensuring prompt and professional customer interactions
- Greet and assist visitors, drivers, and clients as needed
- Maintain organized records, workspace, and documentation
- Assist with other administrative tasks as needed such as entering A/P invoices
- Collaborate with the accounting and dispatch teams to ensure smooth operations
- Assist with organizing and coordinating internal office events and celebrations
Why Join Us?
Located in East Claridon, Ohio, The Arms Trucking Co. was founded in 1953 and now operates almost 100 trucks consisting of air cans, flatbeds, semi-dumps, and straight truck dumps. While we strive for growth, we haven't lost our charismatic small-business, small-town atmosphere. Our office team is made up of high-integrity individuals who want to get the job done, but also want to help with everyone's success. We have a teamwork-oriented approach which creates a welcoming, supportive workplace. We recognize that our people are the cornerstone of our business. We want you to be proud of our company and the quality of your work and be fairly compensated for it. To provide great service at competitive prices, we need great people!
We have an employee appreciation week every year where we hold different events and activities that show how much their hard work is appreciated. You don't find a great work culture like ours every day. We have a welcoming family vibe that embraces positive, hardworking friendly people who enjoy being part of a cohesive team. We really care about our employees. We want you to succeed and feel valued.
Qualifications
- High school diploma or equivalent
- Previous experience in data entry, reception, or administrative roles preferred but not needed
- Strong attention to detail and accuracy in data entry
- Familiar with Microsoft Office (Word, Excel, Outlook)
- Proficient in keyboard typing and num pad entry
- Excellent communication and customer service skills
- Ability to stay focused when working on repetitive tasks
Benefits
We offer excellent benefits, including medical, life, dental, vision, a 401(k) plan with company match, a bank of paid time off, paid holidays, wellness programs, weekly pay, and more! PTO is also paid out to you each year if you don't use it!
We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you are right for this job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
The Arms Trucking Co. is an equal opportunity employer. We encourage applicants from all backgrounds to apply.
No drug/alcohol violations within the past 5 years
Salary : $18
