What are the responsibilities and job description for the Dispatcher (Local operations) position at The Armstrong Company?
SUMMARY : As a Dispatcher, you will be the main point-of-contact for company drivers.
Ideal candidates will exhibit extensive experience in dispatching trucks with both commercial and household goods, building relationships with both clients and drivers, and the ability to multi-task and work under pressure. KEY RESPONSIBILITIES :
- Communicate with Planners in order to plan driver routes.
- Help drivers choose efficient courses to fulfill their routes.
- Coordinate with drivers to find available agents when necessary.
- Communicate with agents to set up incoming shipments and labor as needed.
- Communicate with customers and coordinators to record details about shipments, arrange pick-up times, and discuss any special handling issues.
- Prepare dispatch documents, as well as generate bills and invoices.
- Maintain records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
- Maintain understanding of DOT regulations, industry changes, and UniGroup policies
- Ensure Armstrong drivers are in compliance with all DOT, compliance, and safety regulations.
- Review drivers’ logs, including dispatched calls and arrival times.
- Monitor truck repairs and maintenance schedules.
Log customer shipping schedules and complaints.
Bachelor's or Associate Degree in Transportation / Logistics preferred.
Our employment decisions are made without regard to race, color, religion, sex, marital status, pregnancy, national origin, citizenship, age, physical or mental disability, genetic information, sexual orientation, veteran status, military status, or any other characteristic or status protected by federal, state, or local law.
If you need assistance or accommodations during the application process due to a disability, it is available upon request. Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
41 CFR 60-1.35(c)
