Insurance Agency Office Manager

Job Description

At The Art Agency, we are committed to providing our customers with tailored insurance solutions backed by trust and reliability. To achieve this, we invest heavily in our employees, ensuring they receive top-tier training, professional development, and opportunities for growth. Our mission is to educate our clients, identify gaps in their coverage, and provide comprehensive protection. If youre looking for a career with a company that values its team and promotes a work-life balance, this is your opportunity.

We are seeking an experienced Insurance Agency Office Manager to oversee daily operations, enhance customer service, and manage administrative tasks in a fast-paced insurance environment. This role offers a competitive salary with growth opportunities as the agency expands. Compensation includes a base salary of $50,000-60,000 based on experience. We provide continuous training, a strong lead source for sales opportunities, and a structured career pathas the agency grows, this position will lead and mentor newly hired Customer Service Representatives. If you're an organized, detail-oriented professional with a passion for leadership, apply today to join our team!

Salary: $50000 - $60000 per year

Annual Base Salary Based on Experience

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Mon-Fri Schedule

Career Growth Opportunities

Weekends Off

• Manage incoming calls, emails, and office communications to ensure efficiency.
• Oversee policy compliance for newly issued policies, renewals, claims processing, and policy changes.
• Provide exceptional customer service by addressing client inquiries and resolving concerns.
• Track office expenses, manage bookkeeping tasks, and ensure adherence to the monthly budget.
• Oversee policy administration, premium collection, and commission payouts.

• P&C Insurance license preferred.
• Strong attention to detail with experience in financial record-keeping and bookkeeping.
• Analytical mindset to assess financial data, generate reports, and identify discrepancies.
• Proficiency in accounting software (QuickBooks or similar) and experience with AMS360 is required.
• Excellent communication skills for client interactions via phone, email, and in-person.
• Strong organizational skills to handle scheduling, document management, and client communications.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).