PM Guest Services Houseperson

Job Description

Title: PM Guest Services Houseperson

Reports to: Director of Operations

Department: Hospitality

Job type: Full-Time Position

Position Summary:

We are seeking a dedicated and service-oriented PM Guest Services Houseperson to join our team. This role is vital in ensuring our guests have a comfortable and seamless stay. The ideal candidate will work closely with the Front Office, Events team, and other departments to deliver outstanding service, maintain organization, and anticipate the needs of our guests and staff.

Key Responsibilities:

• Guest Assistance: Provide exceptional service by addressing guest requests and ensuring their comfort throughout their stay. Respond promptly to inquiries and resolve any issues with professionalism and care.
• Front Office Support: Assist the Front Office team with various tasks, including delivering items to rooms, managing requests, and handling last-minute needs.
• Inventory Management: Maintain and organize inventory for guest amenities, event supplies, and other materials. Ensure stock levels are sufficient and communicate any replenishment needs.
• Event Setup: Collaborate with the Events team to prepare venues for meetings, gatherings, and special occasions. Arrange furniture, decorations, and equipment according to event specifications.
• Communication: Maintain clear and proactive communication with all departments to anticipate and address guest and operational needs. Ensure timely updates and coordination across teams.

Qualifications:

• Prior experience in hospitality, customer service, or a related field is preferred.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication and interpersonal skills.
• A proactive and positive attitude with a focus on teamwork and guest satisfaction.
• Ability to lift and move furniture, equipment, and supplies as needed.

Schedule:

This is an evening position, with shifts primarily occurring during late afternoon and evening hours. Flexibility in scheduling, including weekends, may be required based on event and guest needs.

If you are a detail-oriented individual with a passion for creating memorable guest experiences, we encourage you to apply for the PM Guest Services Houseperson role. Let’s work together to provide outstanding service and make every guest’s stay unforgettable!

Employee Perks:

• Subsidized On-site housing opportunities available with free wireless internet
• Subsidized meal plans are available
• Complimentary meditation and yoga classes
• Complimentary participation in our Signature Happiness & Silence Retreats
• Opportunities for advancement within the organization
• Monthly Employee Appreciation Events - Bonfire, Dinner, Kayaking
• Opportunity to engage in a wholesome lifestyle of self-sufficiency, meaningful work, inner development, and accomplishment

The Art of Living Retreat Center is committed to providing a nurturing environment for guests seeking personal growth and rejuvenation. As a Front Desk Agent, you will contribute to our mission by ensuring exceptional guest experiences and maintaining a warm and inviting atmosphere. If you are passionate about hospitality, enjoy interacting with people, and thrive in a dynamic environment, we encourage you to apply for this rewarding opportunity.

About the Art of Living Retreat Center:

Established in 2012, the Art of Living Retreat Center is an extension of the Art of Living Foundation's longstanding dedication to health, happiness, and Ayurveda worldwide. Our community thrives on a spiritual and wellness-oriented ethos. While prior experience in this field is not required, a genuine understanding and appreciation for this lifestyle are essential. We encourage individuals who resonate with our mission to seize the numerous prospects for personal growth available to them.

Job Type: Full-time

Pay: $15.50 - $16.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Shift:

• Evening shift
• Night shift

Ability to Commute:

• Boone, NC 28607 (Required)

Ability to Relocate:

• Boone, NC 28607: Relocate before starting work (Required)

Work Location: In person

Salary : $16 - $17