Business Office Director

Job Summary
This position will facilitate the successful operation of The Artesian of Ojai community business office. The Business Office Manager assists in coordinating office services, records control, marketing, and special projects, organizing and administering the business and administrative office, and contributing to effective communication and pleasant working conditions.

Accounting Responsibilities

• Assist with preparation of new residents’ move-in paperwork, resident status changes, and move-out paperwork and forward to home office.
• Handle or refer resident billing inquiries as appropriate.
• Prepare monthly billing spreadsheet and process resident billing.
• Prepare daily deposits, scanning checks and processing resident payments
• Be proficient in , the financial system of record, updating all transactions in a timely fashion
• Process all accounts payable invoices into the payables system daily.
• Prepare and/or forward all resident forms regarding the accounting department to home office.
• Responsible for maintaining and issuing of Petty Cash, including Resident Petty Cash, and monthly reconciliation sent to home office.
• Daily maintain accuracy of Community Rent Roll.
• Make collection calls on past due accounts; maintain collection logs/records; timely follow up on past due accounts; prepare accounts for submittal to collection agencies.
• Coordinate the weekly packets to home office.
• Prepare monthly printed Spend-Down Reports for department heads.
• Maintain and communicate to corporate Community census data.
• Support month-end closing procedures.
• Analyze monthly operations statements for the Executive Director and department heads.

Human Resources Responsibilities

• Provide for the safety and security of associates; may be the community Safety Officer
• Ensure that all on-the-job injuries/illness are properly reported and documented; coordinate with department heads to allow injured workers to return to modified duty within the ordered restrictions when appropriate or ensure a doctor’s release is obtained before returning to full duty; maintain the OSHA 300 and 300A logs.
• Triage associate complaints and grievances in accordance with Problem Resolution Procedure.
• Order all state and company required pre-employment screening, such as drug tests, physicals, fingerprint clearances and/or background checks. Ensure all results are within state and/or company standards.
• Participate in New Hire Orientation program and other regular associate meetings or functions.
• Prepare new hire paper work, employee status changes, employee exit paperwork, and leave of absence requests for submission to home office Human Resources.
• Utilize Payroll reporting tools to manage accuracy of associate information and performance evaluation due dates.
• Update associate information in Payroll system and personnel file.
• Respond to Unemployment Insurance claims; represent company at Unemployment Insurance appeals hearings.
• Conduct monthly benefit orientations; proof benefit enrollment forms and send to home office Human Resources; ensure all eligible associates have completed enrollment/declination forms.
• Provide training to department heads and act as a consultant regarding Human Resources policies.
• Prepare Time Sheet Reports for payroll; edit daily time entries; ensure accuracy of bi-weekly payroll.

Added Responsibilities

• Respond appropriately to changes in the work setting.
• Perform other related assignments as required.
• Assist the Executive Director with completion of documents, correspondence and special projects as needed.
• Conduct tours.
• Be familiar with The Company’s Senior Living Policies & Procedures Manual and The Company’s Senior Living Associate Handbook.

Skills

• Strong clerical skills with attention to detail for maintaining accurate records.
• Excellent phone etiquette to represent the company professionally in all communications.
• Proficient in front desk operations, managing visitor interactions effectively.
• Exceptional organizational skills to prioritize tasks and manage time efficiently.
• Knowledge of human resources practices to support employee development and compliance.
• Experience in training development to foster a skilled workforce.
• Administrative expertise in managing office functions and resources effectively.
• Proven office management capabilities to lead teams towards achieving business goals.

Job Type: Full-time

Pay: $28.00 - $31.00 per hour

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person

Salary : $28 - $31