What are the responsibilities and job description for the Gear Issue Customer Service Representative position at The Ascendancy Group?
Gear Issue Customer Service Representative
The Ascendancy Group’s Mission
To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.
Overview
As a TAG Gear Issue Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, and receipt processing.
- This position is contingent upon contract award.
Security Requirement:
- Must possess a SECRET security clearance.
Roles and Responsibilities:
- Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear.
- Breakout operational consumables and process general service requests.
- Issue initial load-out and sustainment of personal and operational gear.
- Validate all received material quantities, stock/part numbers, unit of issue, and inspect all items to ensure acceptance in accordance with policy.
- Process, manage, and transport (via forklift) incoming material, stowage, inventory, and daily reconciliation of material issued in SWALIS/DPAS and R-Supply.
- Conduct research of incoming material, process and manage return and disposal of gear.
- Assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise.
- Retrieve sizing requirements for specific personnel.
Requirements:
- Must have a license to operate a forklift.
- Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD).
- Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint.
- Be able to communicate clearly and effectively with others, both verbally and in writing.
- Be able to enter data into multiple databases accurately.
- Possess a valid state driver’s license.
The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust.
We are passionate about everything we do. One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.
If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!
