What are the responsibilities and job description for the Overnight Front Desk Concierge position at The Aspenwood Company?
Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have an exciting opportunity for a Concierge / Front Desk who are professional, friendly, and dedicated to making a positive first impression. If you're ready to be the welcoming face of our community and ensure a safe, pleasant environment for all, we'd love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.
Benefits Include :
401K with a 4% safe harbor match
Perks at Work- Discounted pricing on purchases
Holiday Pay including a Floating Holiday
Generous PTO that rolls over year over year
Employee Assistance Program
Paycheck Advances
Healthcare options
Financial Hardship Programs
Compassionate Leave
PTO Cashout Option
Location : Village at the Triangle, a luxury Independent Living and Assisted Living with Memory Care senior community
Pay Rate : $19.00 / hr.
Part Time : Friday to Sunday | 10 : 00 p.m. - 8 : 00 a.m.
Availability : Must be available to work weekends and holidays
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
- Monitor all incoming public traffic and assist with inquiries.
- Maintain the cleanliness and orderliness of common areas and all public spaces.
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
- Provide key support to the sales and marketing team by managing inquiries effectively.
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
- Operate the paging / telephone system, answer calls, determine their nature, and route them appropriately.
- Assist with maintenance orders, either on paper or through an electronic system.
- Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
- Assist with scheduling job applicant interviews for department heads.
- Track incoming / outgoing residents and guests and perform daily resident check-ins per policy.
- Be an active member of the community's emergency response team.
- Maintain a professional appearance and good personal hygiene in accordance with company policies.
- for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
- Assist with special projects or tasks as assigned.
- Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.
MINIMUM REQUIREMENTS
EOE / M / F / D / V
Salary : $19
