Project Assistant Manager

Key Responsibilities

1. Provide direct administrative support to the General Manager (GM) and director-level staff, handling confidential and sensitive correspondence.
2. Assist with all administrative paperwork related to sales, including preparing and managing sales quotes for customers, travel coordination, and maintaining up-to-date sales analysis reports for the GM and sales department.
3. Coordinate sales travel as required, ensuring logistics are handled efficiently and within company guidelines.

Customer Interaction & Relationship Building

1. Interface with customers on behalf of the GM, ensuring a seamless flow of communication and resolving any inquiries or concerns.
2. Support the Account Management team in building and maintaining strong relationships with clients and ensuring satisfaction throughout the project lifecycle.
3. Assist in packaging sample submissions to multiple clients as needed and manage Mutual Non-Disclosure Agreements (NDAs) for all new prospective clients.

Project Coordination & Compliance Support

1. Assist the Account Management team by overseeing project development from inception to completion, ensuring that timelines are met, tasks are organized, and deliverables are achieved.
2. Work closely with compliance and quality control teams to ensure all projects meet legal and regulatory requirements, both from governmental agencies and customer expectations.
3. Provide support in implementing and maintaining policies and procedures to enhance efficiency and ensure regulatory compliance across all areas.