What are the responsibilities and job description for the BRAVES RETAIL OPERATIONS position at The Atlanta Braves?

If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!

Braves Clubhouse Store Brand Ambassador

Position Overview :

The Atlanta Braves are looking for high energy and friendly individuals to add to our Retail team throughout the 2025 season. As a Braves Clubhouse Store brand ambassador, you will be the frontline staff for the Braves Clubhouse Store retail location year-round operation. This requires excellent customer service, communication skills, and availability to work any day as needed throughout the year. Our store opens everyday year-round, so flexibility / availability with scheduling is a must.

Responsibilities :

Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
Knowledge of operating registers
Learning the loaded ticket functions and other promotional discounts for eligible customers.
Being proactive during your shift and taking ownership of our main store inventory and overall appearance.
Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed.
Recommend, select, and help locate or obtain merchandise based on customers' needs.
Willingness to work as a team to reach daily sales goals.
Assist management team in restocking store inventories prior to and after games.
Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
Basic understanding and knowledge of Braves baseball.
Other duties, functions, and special projects and responsibilities as assigned by manager.
Assisting distribution center teams as needed.

Qualifications :

Previous experience in retail sales or customer service preferred

High-energy, friendly personality

Outstanding communication skills. Ability to communicate with coworkers, guests, and managers.

Availability to work 29.5 per week

Ability to work long hours, weekends and holidays in various weather conditions including heat, cold, rain, etc.

Have reliable transportation to and from work for all games

Must complete a successful background check

Retail Warehouse Associate

Position Overview :

The Atlanta Braves are looking for high energy and friendly individuals to add to our Retail team throughout the 2025 season. As a retail warehouse associate, you will be responsible for pulling and delivering product from our warehouse location here at Truist Park to our various store locations. This requires excellent attention to detail and communication skills. Games can occur at different times throughout the season, so a flexible schedule is also a must.

Responsibilities :

Team members will be responsible for the accuracy and efficiency of checking and counting all inventory received from vendors to the Retail warehouse and / or Truist Park stores.

Team members will be responsible for warehouse organization by maintaining consistency of product storage within their assigned / allocated location(s).

Responsible for overall cleanliness and workflow layout in all retail locations.

Responsible for picking / packing daily replenishment orders and inventory reports for all Truist Park store locations.

Responsible for hanging and folding inventory items as needed throughout shift.

Assisting retail brand ambassador team as needed

Other warehouse duties as assigned by leadership team.

Qualifications :

This position is ideal for someone who has or is working towards a BA or MS degree in business, sports management, supply chain, logistics or related field.

Understanding and appreciation for diverse cultures and an ability to relate well with individuals of diverse backgrounds.

Work long hours on game day, weekends, and holidays.

Two-year experience in a warehouse environment.

Experience in sports customer service a plus.

Ability to lift and move boxes up to 50 pounds at once.

Associates will be required to stand and move throughout their shift.

Preferred Qualifications :

Working knowledge of computer skills needed to operate the inventory system, Yellow Dog.

The ability to work on multiple tasks at one time.

The ability to communicate and get along well with coworkers.

Reliable transportation is a must.

Available 29.5 hours a week

The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.

If you are disabled as defined by the Americans With Disabilities Act and require a reasonable accommodation in order to complete your online application, including making a change to the application process, please contact our Human Resources team at PeopleCapital@braves.com

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BRAVES RETAIL OPERATIONS

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