What are the responsibilities and job description for the Busser position at The Aurora Group?
The Busser is the key support position that makes sure the team has what it needs to take care
of our guests. While your main responsibility is to run food and clear tables your position goes
beyond that and is essential in providing our guests with a great dining experience. This
position is also begins the path to server.
Ensuring that our guests have a great dining experience is the bussers primary focus. In this
position, timing, being attentive and anticipating guests needs are keys to success. Don’t forget
your most effective tool, your smile! A big smile goes a long way in affecting our customers
dining experience, resolving issues and driving sales (and tips). The ideal candidate will be hard
working, reliable, engaging and able to work as a team with a strong sense of urgency. At times
this position can be stressful. Keeping a cool head and positive attitude will ensure that our
guests all have the same wonderful experience regardless of how busy the restaurant is.
Responsibilities may include but are not limited to:
• Set up station and (re)stock all necessary supplies and ingredients needed for service
• Greet guests and say goodbye on the way out
• Engage with guests in a friendly manner that contributes to a positive dining experience
• Be knowledgeable about menu, ingredients, allergens and anything else relating to
ordering
• Deliver food and beverage orders accurately
• Refill beverages
• Maintain clean bathrooms
• Clear and clean tables
• Complete side work
• Maintain a positive and professional attitude
• The ability to lift/push/pull up to 50 lbs