What are the responsibilities and job description for the Automotive Service Advisor position at The Autosaver Group?
Job Description
Are you ready for a career and not just a job? Are you ready to earn what you deserve with great benefits?
We are currently looking for a qualified Service Advisor to join the Autosaver Group team.
The Service Advisor creates a quality customer experience, increases service-lane traffic and improves overall service advocacy. They work with active prospects to procure appointments with maintenance-based appointment setting practices, provide information and perform effective follow-up and assist with maintaining existing relationships.
RESPONSIBILITIES:
- Schedules service department appointments.
- Contacts no-shows to reschedule appointments.
- Follows up with customers after the appointments.
- Monitors customer satisfaction survey results and works with customers to maximize results.
- Handles service counter overflow.
QUALIFICATIONS:
- High school diploma or equivalent required
- Must be able to read and comprehend instructions and information
- Basic knowledge of vehicle mechanical operations
- Professional personal appearance
- Excellent written and verbal communication skills
Company Description
The Autosaver Group is a locally owned company with thirteen automobile dealerships in northern New England. We pride ourselves on offering an employee centered workplace.
Are you looking for a career and not just a job?
The Autosaver Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application!
Benefits
- Dental Insurance
- Health Insurance
- Life Insurance
- Employee Assistance Program
- 401(k) with Employer Match
- Direct Deposit
- Paid Leave
