Beverage/Bar Manager

Position: Beverage/Bar Manager

Department: Food & Beverage

Report to: General Manager of Restaurant & Director of Food & Beverage

Come and join the exciting team at one of Tulsa Downtown venues and long-time staple in the community!

At Hyatt Regency Tulsa, we continue to emphasize and maintain a positive culture surrounding our core values, focused on exceptional standards & experience for not only our guests, but for our employees first and foremost. We are looking for our next valued superstar to join our fun-loving, thriving team!

– We are looking for an experienced and creative manager to lead the service/bar team. The Manager will play a key role in the branding and launch of a Brand-New Restaurant, including new and creative beverage programs, seasonal menu creation, oversight of the bar, host, and service areas, as well as assuring a top-quality restaurant experience in our 3-meal period outlet.

At the Hyatt Regency, we look for people, like you, who love to create memorable experiences shared around food and drink. Your authentic style and passion for community reflects in all that you do. Our people are the foundation of the organization and together with your entrepreneurial spirit we can create powerful, memorable connections with both hotel guests and local patrons through the art of dining and drinking.

JOB OVERVIEW: Beverage/Bar Manager

Our Beverage/Bar Manager is a leader of the restaurant & Bar – responsible for being an integral driver of F&B excellence, promoting total Guest satisfaction and a high level of employee morale by overseeing Hyatt Regency restaurant with the bottom-line intent of business growth and success. You will oversee multiple and varied units, including but not limited to restaurants, bars, banquets, and catering events, and in room dining.

oversee and program IRD. Adhere to Hyatt Brand Standards and Avion Operational Procedures. Manage all aspects – set up, products, staff, labor, operation, phone script, and in room collateral. You will play a key role in creating and programing Room Service – correlates to the New Concept Restaurant.

WE’RE LOOKING FOR SOMEONE WHO IS:BUSINESS MINDED – Entrepreneurial, guest-focused while driving revenue and watching the bottom line. CREATIVE AND INSPIRES OTHERS – Up to date on F&B trends, building experiences for guests and locals. A NATURAL LEADER – Collaborates with the whole team and inspires them to provide exceptional customer service.

WHAT YOU’LL DO IN THIS ROLE:

OUTLET STRATEGY AND MANAGEMENT – Oversight, hiring, training and performance management, purchasing and vendor relationships.

customer outreach – Yelp, OpenTable, Hyatt Hysat Surveys, & guest related issues

BEVERAGE PROGRAM - Oversight of all Liquor, Beer, & Wine along with cocktail and N/A

GUEST EXPERIENCES – Empower restaurant staff to provide unrivaled guest service, interact with guests to obtain feedback, manager service deliver from greeting to invitation to return.

OPERATIONS – Manage day-to-day operations, oversee financial aspects of the restaurant, uphold standards, ensure compliance with all applicable laws and regulations, assist where needed on the floor.

COMMUNICATIONS – Communicate with key partners & Dept heads, act as liaison with other organizational leads, initiate and oversee cross-functional collaborations. Coordination with Director of Food & Beverage

TALENT MANAGEMENT – Drive the hiring process to identify the right talent; provide leadership and vision; manage staffing levels, oversee, and enforce policies, procedures, and standards.

PROJECT MANAGEMENT – Ability to delegate and manage tasks, assignments, and projects pertains to Critical Path and Action Plan

REQUIRED SKILLS AND ABILITIES:

• 4 years of relevant experience in a hotel environment with independent restaurants
• Proven track record achieving business results across multiple businesses
• History of leading, motivating, and coaching teams to achieve objectives
• Previous experience navigating complex business problems, collaborating with leads across corporate functions, presenting at the executive level, working with corporate business partners, and leading cross-functional large-scale initiatives
• Excellent oral and written communication skills, including ability to communicate in English
• Excellent interpersonal skills with ability to advise effectively and tactfully, counsel, coach, resolve conflict, and negotiate within all levels of an organization
• Internal and external customer-focused with sound judgment, excellent financial and strategic skills, and restaurant profit and loss analysis experience
• "Win together" mentality
• Basic proficiency with Microsoft Office Product Suite, advanced proficiency preferred
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
• Always maintain a professional appearance and manner
• Ability to be mobile for significant distances between and within buildings
• Ability to observe performance and detect signs of emergency situations and respond with proper action

· Must be willing to “pitch-in” and help co- workers with their job duties and be a team player

· Working with Sales team/dept on providing all guest needs and service

· Ability to multi-task and delegate day-to-day operations and admin, special projects, & duties

What will you be doing most days?

• Effective communication on key social media platforms such as Twitter, Facebook, Instagram, and Pinterest
• Supervising Staff and Procedures
• Build and develop lasting relationships with corporate clients and social and industry networks that maximize business development opportunities
• Stay informed of market trends and introduce new products and services to drive guest engagement, increase revenue, and ensure a competitive position in the market
• Recruit and select talented team members who will enhance the brands culture and provide opportunities for growth and development to retain staff
• Ability and knowledge of food trailer operations and efficiencies.
• Keep up to date with Critical Action Plan & Management Operating Plan
• Abide by the AOR (Area of Responsibility)
• OVERSEE BEVERAGE PROGRAM
• OVERSEE ALL BEVERAGE STORAGES
• Work with Director of Food & Beverage on strategy, F&B financials, Forecast, Expenses, and driving revenue
• Any other tasks or assignments assigned to you

Brand Narrative & Company

Restaurant Brand Identity are coming soon – elevated, modern, well diverse beverage program and cuisine derived from Tulsa staples

Hyatt Regency Tulsa is located in the heart of downtown Tulsa’s vibrant cultural, entertainment and business districts. Walk to BOK Center, Tulsa Performing Arts Center, Arts & Blue Dome districts, & Cox Business Convention Center.

At Avion Hospitality – Trust, Talent & Results

We are a team dedicated to delivering exceptional service and creating meaningful experiences. We understand that transparency is essential to expansion and, as such, we are committed to being fully accountable to owners and brands. Not a commodity-based organization, our growth has been driven by a focus on quality, trust, high-touch service, accessibility, and accountability. Our mission is to change the lives of our partners and associates, and we recognize that when you do what you love and enjoy the people you are surrounded by work becomes a daily pleasure.

Job Types: Full-time, Part-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift

Ability to Relocate:

• Tulsa, OK 74103: Relocate before starting work (Required)

Work Location: In person