Demo

Accounting Advisor

The Back Office, LLC
Des Moines, IA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/17/2025

NOT your Typical Accounting Job! The Back Office Offers a Unique Work Environment.

Small team. Fun environment. Free Jimmy John’s every Friday. What more could you ask for?

Join our team of accounting, development, and administrative professionals to apply your knowledge to the world of accounting automation. Currently, we are focused on the automotive industry with plans to branch out to other industries. We have many opportunities for growth ranging from involvement in the software development lifecycle to managing customer and partner relationships. Additionally, depending on the applicant’s skill set, there is room for flexibility in tailoring the position to the applicant’s areas of interest.

We are seeking an energetic, qualified individual to join our growing team. Our primary focus is on the development and distribution of software to help small businesses automate their accounting systems. We specialize in making the accounting process simpler and faster, operating with the customers’ needs in mind.

This position is geared toward Accountants who have an interest in technology. The position allows Accounting Professionals to get out of the day-to-day accounting, and operate at an advanced level to help customers with their accounting questions. As an Accounting Advisor on our team, you will assist in the training and support of our accounting software via the Internet to customers across the nation. This candidate must have a degree in accounting and possess strong help desk skills along with experience in rapidly diagnosing, troubleshooting, and resolving client issues. A good working knowledge of QuickBooks and/or other small business accounting software is helpful. Good organizational and communication skills are a must, along with a friendly and positive attitude.

Not strong in the IT world? Not a problem. Bring your accounting knowledge to the table and we will show you the rest!

What we can offer you:

  • A fun, relaxed, small office environment
  • Work-life balance
  • Opportunity to learn and grow with an innovative company
  • Opportunity to talk with and help a variety of people
  • Every day provides a new experience
  • Paid holidays
  • Paid vacation
  • Health insurance plan
  • Dental insurance plan
  • 401K
  • Earn a paid half day off every three months
  • Casual dress
  • Free Parking
  • Convenient location, just off I-235 in West Des Moines
  • Competitive Based Wage
  • Opportunity to win monthly raffle
  • Free Jimmy John’s every Friday!
  • Complimentary Nerf gun

What you will be doing:

The advantage of working for a smaller company is greater flexibility in taking on roles and expanding your influence into other areas of the company. The basic roles of this position are included below but may be expanded upon based on the applicant's knowledge base and interest.

  • Analyze customers’ accounting needs relative to the integration of their point of sale and accounting software programs
  • Answer customer calls and remotely access their computers to: Reconcile account balances, discuss best practices in accordance with GAAP, resolve software errors as it relates to customers’ accounting setup, and install or update software
  • Provide assistance to management and development team as needed
  • Document instructions, fixes, error resolutions, etc. for knowledge base from support case activity
  • Assist in quality assurance processes as needed

What we look for:

As a small company, our sense of familiarity with customers and business partners drives our identity. Whether you’re looking to start a career or grow an already existing one, we provide a positive environment to expand your knowledge to help you achieve your career goals while also growing and supporting our company. Below are qualities that we are looking for in applicants as we expand our team.

  • Accounting degree or equivalent experience
  • Strong understanding of accounting fundamentals, including the ability to analyze transactions and determine the appropriate credit and debit entries required
  • Strong general ledger reconciliation skills with attention to detail
  • A friendly, energetic, positive person with a professional demeanor
  • Ability to facilitate customer’s continued learning of accounting principles and best practices while promoting self-sufficiency
  • Ability to troubleshoot, resolve, and document user help requests efficiently and effectively
  • Ability to communicate effectively (both orally and written), and to recognize and respond appropriately to the skill level and demeanor of the customer
  • Detail-oriented and analytical with solid organizational skills
  • Proficient in Microsoft Office suite

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Associate (Preferred)

Experience:

  • Accounting: 1 year (Preferred)

Ability to Relocate:

  • West Des Moines, IA 50266: Relocate before starting work (Required)

Work Location: In person

Salary : $45,000 - $55,000

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