What are the responsibilities and job description for the Seasonal Pool Server- Part Time position at The Ballantyne, A Luxury Collection Hotel?
JOB SUMMARY: The Pool Server provides prompt and courteous food and beverage service to pool guests. This is a Full-time, seasonal position.
JOB DUTIES
- Greets guests in a courteous manner, describes menu items, answers questions, and takes guests' orders for food and beverages.
- Accommodates any special requests.
- Serves menu items to guests.
- Refills water glasses, removes dirty dishes and silverware from tables, and wipes off tables.
- Responds to guests' requests promptly.
- Performs pre-shift and post-shift work, including stocking service station, making coffee, wiping off tables, etc.
- MUST be able to work a flexible shift that includes: Days, Afternoon, Nights and Weekends. Plus, work Holidays as well, if needed.
Note: May be assigned other duties by supervisor or management
EDUCATION AND EXPERIENCE
- Must be 18 years old
- Previous food service experience
- General knowledge of restaurant and pool operations preferred
SKILLS & ABILITIES
- Excellent verbal communication skills
- Ability to pay close attention to detail
- Basic reading, writing, and math skills
- Excellent organizational and time management skills
- Ability to work a flexible schedule, including nights, weekends, and holidays
PHYSICAL REQUIREMENTS
- Ability to walk and move about for extended periods, stand, reach, talk, hear, grasp and perform repetitive motions
- Ability to push, pull, lift, carry or otherwise move up to 50 lbs.
- Ability to work outdoors in a variety of weather conditions, including extreme heat, humidity, wind and rain
EEO and ADA Statements
The Ballantyne is an Equal Opportunity Employer, committed to maintaining a diverse workforce and an inclusive
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job.
Requirements:The restaurant server is second only to the quality of the food in creating positive memorable culinary experiences. Guest service is the first and primary responsibility. Everything the server does is done to delight guests.
- High school diploma or GED
- At least 18 years of age
- One year in the hospitality or restaurant industry
- Basic computer skills
- Must be able to speak, read and write English and have basic food/beverage knowledge
- Must be able to work well under pressure while retaining tact and composure when resolving guest complaints
