What are the responsibilities and job description for the Food & Beverage Supervisor position at The Barfield?
Description
F&B SUPERVISOR
DEPARTMENT: Food and Beverage
REPORTS TO: F&B Manager
STATUS: Non-Exempt
RESPONSIBILITIES:
· Fulfills duties as assigned by management.
· Supervises and directs the prompt, efficient and friendly services of all food and beverage.
· Ensures all opening, closing and running side work is completed on a daily basis in accordance with standard checklist.
· Acts as a liaison between kitchen and front of the house employees and operations.
· Assists in the training and development of team members. Ensures employees are trained on the restaurant menu, daily specials, job knowledge, daily operations, guest service and cash-handling and tip policies.
· Ensures staff members are maintaining a clean, safe, and sanitary work environment.
· Works quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with management.
· Provides helpful counsel to those who need assistance.
· Provides management with updates regarding employee performance.
· Performs additional duties as directed by management.
Qualifications:
· Must be age 21 or older
· Must maintain Oklahoma ABLE Commission License
· Ability to demonstrate leadership through maintaining a high level of responsibility, trust, and heart for service.
· Ability to think and communicate clearly in high pressure situations.
· Ability to move quickly and gracefully throughout the dining room.
· Demonstrate basic math skills with excellent reading, writing and verbal communication skills.
· Knowledgeable of the menu, ingredients and cooking techniques. Knowledgeable of drink recipes and pricing.
· Ability to confidently make food and beverage pairing recommendations.
· Ability to execute professional wine service.
· Knowledgeable of pre-check register operation.
· Knowledgeable of computer operations and ordering procedures.
· Knowledgeable of basic sanitation.
· Ability to effectively communicate effectively with customers, co-workers and supervisors.
· Ability to maintain excellent attendance and punctuality.
EXPERIENCE:
· Previous bartending, serving and/or customer service experience.
PHYSICAL DEMANDS:
· Ability to stand and exert fact paced mobility for periods of 4 hours or more with a high energy level.
· Ability to lift, balance and carry large oval dining room service trays.
· Ability to lift 15-30 pounds, and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.
