HR COORDINATOR

POSITION SUMMARY

The HR Coordinator reports to the General Manager and the HR Director. The HR Coordinator is an administrative resource for the restaurant managers and hourly staff for HR and personnel matters. The HR Coordinator is responsible for upholding the integrity of Handcrafted Restaurants' HR systems and to alert managers when there are discrepancies and guide them in making the necessary corrections. This position may be in conjunction with another non-management, non-floor position, such as bookkeeping.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• Work with managers to carry out various human resource programs and procedures for all restaurant employees; guide the implementation of personnel policies and procedures.
• Strive to achieve HCR HR objectives at all times. Support managers in personnel recruiting and hiring process by writing job postings; reviewing applications and interview notes to ensure completion prior to hiring; and conducting the first interview and reference checks as needed.
• Create and maintain all required employee files including HR and Service files, personnel data spreadsheet, I-9 binder, insurance records, and maintain all other recordkeeping requirements.
• Prepare and administer all onboarding and new hire paperwork including verification of I-9 documentation and conduct new hire orientations.
• Monitor employee progress on HCR Online and notify Department Head(s) of any outstanding assignments.
• Oversee the employee performance review process by sending out employee reviews and compiling the results.
• Responsible for alerting the management team of any reviews to complete and following up if necessary to achieve timely review completion.
• Assist management team with all employee counseling and disciplinary action, including preparation of documentation, review of employee files to assist managers with determinations, assist with employee consultations and write ups, and ensure follow up-if necessary.
• Coordinate the processing of employee separation and terminations to include audit of employee files, recommendation for required action, request, and coordination of final pay from payroll, preparation of appropriate documentation, and conduct exit interview.
• Manage benefits administration including eligibility tracking and posting in adherence to state and federal law, enrollment, and cancellation processing, change reporting, reconciling statements for payment, monitoring premium deductions, COBRA and qualifications and notifications; maintain communications with insurance providers and COBRA administrators.
• Maintain HC-5 Waiver forms for all employees who waive insurance coverage.
• Support Office Manager with HR related administrative duties including wage surveys, vacation eligibility calculations, completion of TDI forms, employee tax form changes, and other projects as needed. Assist with aspects of payroll processing.
• Participate in weekly manager meetings and attend other meetings and seminars as required.
• Monitor employee absences checking for possible protected leaves such as FMLA and/or state leaves, pregnancy, disability, etc.
• Notify HR Director of possible leaves, prepare notifications, and oversee leave under the direction of the HR Director.
• Notify General Manager and HR Director of potential harassment issues, complaints, or instances that violate HCR policies. Assist HR Director with investigations and conflict resolutions.
• Assist with guest service as needed. Perform other related duties as required and assigned with General Manager approval.
• Must be dependable, report to work as scheduled and on time, and follow all policies regarding scheduling and attendance. Regular attendance is an essential function of this job.

SKILLS & ABILITIES
Experience:

• Previous HR experience or a minimum of 3 years experience as a supervisor or authoritative role.
• Considerable knowledge of HR principles and practices of personnel administration.

Computer Skills:

• Proficient with Microsoft Office Excel and Word.
• Must be able to quickly and efficiently learn a range of computer applications including specialty POS and related bridging software, HotSchedules, HCR Online, Paycom.

Certifications & Licenses:

• Must take and pass all training tests with 90% and higher.
• Must read and comprehend HCR Operating Manuals.

POSITION QUALIFICATIONS
Competency Statement(s)

• Communication - Ability to communicate effectively with coworkers, guests, and management to ensure all needs are met.
• Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
• Decision Making & Judgement - Ability to make sound decisions with available information while following HCR policies.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.

Leadership and Management - Ability to organize self and direct and influence others to perform their jobs effectively.

• Conflict Management - Ability to deal with others in a negative situation and work towards a positive outcome.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen their knowledge and skill.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Safety - Ability to work safely by following all safety policies and procedures.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Accuracy - Ability to perform work accurately and thoroughly.
• Teamwork Abilities - Ability to work together with a team in a positive manner to achieve a common goal.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.

Response to Direction - Receive and follow directions from supervisors; follow direction of computer generated tickets.

• Friendly & Energetic - Ability to exhibit a cheerful demeanor towards others and bring energy to the performance of the task.
• Neat & Well Groomed - Neat & Well Groomed

PHYSICAL DEMANDS

N (Not Applicable) - Activity is not applicable to this position; O (Occasionally) - Position requires this activity up to 33% of the time (0 - 2.5 hrs/day); F - (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs/day); C - (Constantly) Position requires this activity more than 66% of the time (5.5 hrs/day)

Stand- O
Sit - C
Manually Manipulate - F
Reach Outward - F
Reach Above Shoulder - O
Climb - O
Squat or Kneel - O
Bend - O
Grasp - F
Speak - C
Physical Demands Lift/Carry
11-20 lbs - F
21-50 lbs - O
Push/Pull
13-25 lbs F
26-40 lbs O

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Vision (Near, Distance, Color, Peripheral, Depth)
Sense of Sound - Hear verbal requests by guests, coworkers, and managers

WORK ENVIRONMENT
Fast paced, high-energy, moderately noisy environment containing multiple personality types. Area can be small and
can become crowded; can become high pressure.