What are the responsibilities and job description for the Front Desk Associate position at The Beauty Bar at Geist?
Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for guests, providing exceptional service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for guest services in a hotel environment.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage check-in and check-out processes efficiently and accurately.
- Handle guest inquiries, requests, and complaints with professionalism and courtesy.
- Operate phone systems to manage incoming calls and relay messages effectively.
- Maintain accurate records of room availability and reservations.
- Assist with night audit duties as required, ensuring all financial transactions are processed correctly.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Provide information about local attractions, services, and amenities to enhance the guest experience.
- Uphold hotel policies and procedures while maintaining a high standard of hospitality.
Experience
- Previous experience in front desk or customer service roles within the hospitality industry is preferred.
- Familiarity with hotel management software is a plus.
- Multilingual abilities are highly desirable to cater to diverse guests.
- Strong organizational skills and attention to detail are essential for managing multiple tasks effectively.
- A background in hospitality management or related fields is advantageous but not mandatory.
Join our team as a Front Desk Agent where your contributions will be valued, and you will have the opportunity to create memorable experiences for our guests!
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Free parking
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Morning shift
- Night shift
Experience:
- Beauty & cosmetics sales: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: In person
Salary : $17