What are the responsibilities and job description for the Membership Director position at The Belgrove?
About Us:
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Location Description:
At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!
Overview:
We pride ourselves not only on our immaculate 18-hole championship golf course and our unequaled racquet experience but also on our unsurpassed service that provides our members with an exquisite atmosphere that remains enticingly fresh and relevant.
We’re only able to accomplish this mission because of our esteemed employees — our greatest asset. If you possess the drive and passion for becoming a team member and wish to join us in our endeavor to transcend what any club has ventured to accomplish before, we’re excited to meet you.
You’ll flourish here at Dutchman’s Pipe if you thrive in a hospitality environment and are intent on providing superior service.
Qualifications:
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
Welcome to the The Belgrove, a distinguished new property in the Pyramid Global Hospitality portfolio set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience.
At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer various positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more.
Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today!
This is a rare opportunity to join a team that’s developing an unprecedented lifestyle— an extravagant playground combining the thrills of a lavish private club, an intriguing atmosphere, phenomenal amenities and services, and extraordinary experiences.
We pride ourselves not only on our immaculate 18-hole championship golf course and our unequaled racquet experience but also on our unsurpassed service that provides our members with an exquisite atmosphere that remains enticingly fresh and relevant.
We’re only able to accomplish this mission because of our esteemed employees — our greatest asset. If you possess the drive and passion for becoming a team member and wish to join us in our endeavor to transcend what any club has ventured to accomplish before, we’re excited to meet you.
You’ll flourish here at Dutchman’s Pipe if you thrive in a hospitality environment and are intent on providing superior service.
Job Overview: This individual will be responsible for attracting, engaging, and securing new members while fostering a culture of exclusivity and community among current members. The ideal candidate will possess exceptional sales acumen, a strong marketing background, and a passion for luxury hospitality.
Key Responsibilities:
- Develop and execute strategic membership sales initiatives to achieve annual enrollment goals.
- Identify and cultivate relationships with prospective members through networking, outreach, and referrals.
- Conduct private tours and presentations, highlighting the club’s premier offerings and benefits.
- Maintain a robust pipeline of prospective members and ensure consistent follow-up.
- Collaborate with ownership and leadership to refine the club’s positioning in the market.
Marketing & Brand Awareness:
- Create compelling collateral, digital campaigns, and promotional events that drive membership interest.
- Develop innovative strategies to enhance brand visibility and attract high-net-worth individuals.
- Oversee digital presence, including social media and website content related to membership.
- Assist in curating exclusive member experiences that reinforce the club’s prestige and desirability.
- Oversee all member and prospect communication to ensure consistency and engagement.
Member Relations, Onboarding & Retention:
- Establish and maintain strong relationships with existing members to drive engagement and referrals.
- Act as the key point of contact for membership inquiries, ensuring a seamless and white-glove experience.
- Oversee and manage the onboarding process for new members, ensuring a smooth transition and full integration into the club community.
- Monitor membership trends, feedback, and satisfaction to identify areas for improvement.
- Organize member appreciation events and initiatives to enhance retention.
Qualifications & Experience:
- Proven track record in membership sales, luxury hospitality, or high-end real estate.
- 5 years of experience in sales, marketing, or business development, preferably in a private club or similar environment.
- Exceptional communication, negotiation, and relationship-building skills.
- Strong knowledge of luxury brand positioning and the ability to articulate the club’s value proposition.
- A polished and professional demeanor with a passion for delivering an elite membership experience.
- Proficiency in CRM tools and database management.
- Bachelor’s degree in business, marketing, hospitality, or a related field is preferred.
