Office Coordinator

Company Description

The Belle Group is dedicated to delivering exceptional hospitality and is focused on expanding its presence in diverse markets. Our commitment to knowledge and experience drives our pursuit of new growth opportunities.

Role Description

This is a full-time on-site role for an Office Coordinator at The Belle Group located in Somerville, NJ. The Office Coordinator will be responsible for administrative assistance, managing office equipment, providing top-notch customer service, and ensuring effective communication within the organization.

ESSENTIAL FUNCTIONS OF THE JOB:

• Professional communication skills
• Embodies the values and mission statement of Cousins Maine Lobster
• Strong product knowledge
• Ability to work calmly and effectively under pressure
• Maintain a professional appearance
• Ability to work in a team environment
• Ability to stay organized
• Delivers strong attention to detail
• Basic computer skills i.e. Microsoft suite and Gmail (Google) suite
• Preferred background in Google Sheets or Excel (Not Required)
• Basic food safety knowledge

SPECIFIC RESPONSIBILITIES:

FINANCE 

• Maintain Invoice system
• Oversee the supply budget for each market  
• Maintain office supply inventory within agency supply budget.
• Monitor postage supply and serve as postal clerk. Distribute and collect mail regularly.
• Distribute statements and mail as appropriate. Maintain files for all vendors. Communicate with vendors for billing relations. Print reports as appropriate.

ADMINISTRATION

• Ensure weekly, monthly & year end paperwork is accurate and completed on time
• Weekly filing of all invoices 
• Staff Calendar Management
• Responsible for creating templates for checklist, guides, labels and any tools needed to improve the functionality of all staff members in office or on the truck
• Serves as the administrative assistant to the General Manager, Events Operation Manager and Ownership
• Assist with payroll/employee hours as needed
• Create, file, and log all trackers 
• Tracks & Manages payment for permitting vendors and property groups
• Coordinates and assists managerial shift meetings
• Responsible for Staff Birthdays and Coordinating Staff Meetings

CUSTOMER SERVICE

• Handling of customer issues and questions
• Answers all incoming customer calls and texts
• Mobile App control and awareness
• Assist with all customer refunds and concerns
• Assist with adding loyalty points
• Maintain constant communication with all management through daily use of the Square Message and / or Weekly/Monthly Manager Meetings

This is an evolving position; responsibilities will be altered, added or removed as we deem fit

Job Type: Full-time

Work Location: In person

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Office Coordination 1 year (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Somerville, NJ (Preferred)

Ability to Relocate:

• Somerville, NJ  : Relocate before starting work (Required)