Event Coordinator - Pergola Restaurant

Compensation Type

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Overview

Pergola Event Coordinator assists in coordinating and supervising events to ensure that they achieve set objectives. The purpose of the position is to provide convenient and efficient service that creates an experience that exceeds expectations. Under the direction of the Director of Sales, assist in handling inquiries for private events in Pergola Restaurant. The Event Coordinator will assist in managing and developing the promotions, communications and branding aspects of the events for Pergola Restaurant.

Responsibilities

• Under the direction of the Director of Sales, assist in handling inquiries for private events in Pergola
• Follow up on the leads for events
• Understand requirements for each event
• Under the direction of the Pergola General Manager and Marketing department, assist in managing and developing the promotions, communications and branding aspects of the event for Pergola Restaurant.
• Plan event with attention to detail and time constraints
• Resolving problems and guest inquiries before and during the event
• Preparing reports and making a presentation to management after the event
• Develop a complete understanding of the requirements for every event
• Prepare BEOs and final contracts to send to the client for approval
• Do final checks on the day of the event to ensure everything meets standards
• Assist the sales team in detailing social room blocks

Qualifications

• Experience in event planning or event coordination in a hotel environment
• Proven track record of creative, successful events
• Excellent organizational, communication, negotiating, and multitasking skills
• Ability to remain calm under pressure and maintain a customer-service mindset
• Computer knowledge skills and advanced knowledge of PowerPoint and Excel
• Flexible and long hours sometimes required.
• Must be able to stand/walk the Majority of the shift
• Light to moderate work - exerting up to 50 pounds of force, occasionally lift, carry, push, pull or otherwise move objects as required.
• Demonstrate a warm, friendly professional demeanor at all times
• Poses and display a warm friendly professional demeanor at all times.
• Possess and display strong communication skills, able to effectively listen to understand and response to guest/client questions or request.
• Demonstrate ability to take initiate including anticipating Guest/Client or operation’s needs.
• Comply with all Hotel and Corporate (Highgate Hotels) Standards and Regulations set forth, so as to encourage safe and efficient hotel operations

• Experience in event planning or event coordination in a hotel environment Proven track record of creative, successful events
• Excellent organizational, communication, negotiating, and multitasking skills
• Ability to remain calm under pressure and maintain a customer-service mindset

Preferred skills and qualifications

Bachelor’s degree (or equivalent) in hospitality management or event planning

Advanced knowledge of PowerPoint, and Excel