What are the responsibilities and job description for the Front Desk Associate position at The Bend Salon & Barber?
Job Overview:
We are seeking a dedicated Front Desk Associates to join our team at The Bend Salon & Barber. The ideal candidate will have a passion for hospitality and providing exceptional guest experiences. This role is for someone who is familiar with salon environments.
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Answer phone calls and direct inquiries to the appropriate department
- Assist guests with requests and provide information about services and amenities
- Handle bookings and cancellations with accuracy
- Process payments and maintain guest accounts
- Ensure the front desk area is tidy and presentable
- Keep up with laundry and sanitation when necessary.
- Assist licensed cosmetologists to ensure ability to double-book clients. (Shampoo, style, blowdry, etc.)
- Assist with retail and shop-supply inventory once a month
Qualifications:
- Previous experience in a customer service role, preferably in a salon or spa setting
- Proficient in using phone systems and data entry
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Experience using salon software, particularly Meevo by Millenium
This position offers the opportunity to be part of a dynamic team, gain valuable experience in the Spa- Salon- MedSpa industry, and contribute to creating memorable experiences for our guests. As a student or licensed cosmetologist, you will have the opportunity to build your own clientele part-time. If you are passionate about delivering excellent guest service, we invite you to apply for the Front Desk Associate position.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $15