What are the responsibilities and job description for the Member Relations Representative position at The Benefit Group Inc.?
Company Description
The Benefit Group, Inc. ("TBG") is a third-party administrator based in Omaha, Nebraska, specializing in the administration of self-funded health and welfare benefit plans for groups over 25. Established in 1987, TBG has grown to become one of the largest privately held third-party administrators in the Midwest. TBG offers comprehensive cost-saving solutions, innovative products, and services with a focus on managing and controlling benefit plan costs for clients.
Role Description
This is a full-time on-site role as a Member Relations Representative at The Benefit Group Inc. in Omaha, NE. The Member Relations Representative will be responsible for providing excellent customer service, handling communication processes, and assisting in managing internal communications within the organization on a day-to-day basis.
Qualifications
- Customer Service and Communication skills
- Phone and communications skills
- Ability to manage Internal Communications effectively
- Excellent interpersonal and relationship-building skills
- Strong organizational and time-management abilities
- Previous experience in the benefits administration industry is a plus
Salary : $18 - $22