What are the responsibilities and job description for the Customer & Inventory Support Manager position at The Bergaila Companies?
Overview
We put the unity in "opportunity."
Opportunity Snapshot:
- Compensation: $100,000-105,000.00 annual salary
- Opportunity for up to 20% annual bonus
- Location: Baytown, TX
- Assignment Duration: Direct Hire, Long-Term
- Work Schedule: M-F, 40 hours per week
- Benefits: Comprehensive with 401K, holidays and PTO, Bonus Plans, etc.
Responsibilities
- Responsible for implementing and administering complex project and company policies and procedures in order to successfully achieve project and business objectives
- Serves as a single point of contact for customers after the sale as assigned, also for the various functional areas
- Builds and maintains relationship with customer and other suppliers associated with the project
- Leads the planning of project strategies including contracting, risk management, project controls, and project execution
- Coordinates with Senior Manager to establish a realistic project schedule and monitors compliance with the defined project objectives and project management processes
- Ensures that the project status and progress is effectively communicated to the Project Team and to the customer
- Develops and communicates the project budget and staffing plans and organization. Conducts periodic financial reviews
- Manages and negotiates Variation Orders (VO) and other changes to the contract within his/her scope of work
- Develops and implements Commercial Performance Plan
- Produces integrated solutions to strategic issues and presents recommendations to customers
- Typically manages specialized, complex (high-impact) single projects or multiple, but similar type projects. This includes minor or major projects (typically projects of up to $25 million USD in Revenue)
- Collaboratively leads a cross-functional team of more than 10 employees depending on size and scope of project
- Applies advanced skills and knowledge of services. Completes detailed work assignments with increasing complexity to troubleshoot and solve problems on overall project issues
- Key interactions: Service workshop, Customer Services, QHSES, Warehouse/Logistics and Materials, Project team, Engineering, Customers, Suppliers
Qualifications
- 5-8 years experience working in Chemical Distribution, Chemical Sales, or Chemical Inventory, or similar environments
- Customer service focused with commitment and sense of urgency to ensure customer success
- Familiar with some of the following applications: OHM, Tableau, High Jump, Neo, Workspace, Book to Book
- High School Diploma/GED required, College Degree preferred
The Bergaila Way:
The Bergaila Companies is a nationally recognized leader in providing staffing services to all sectors of the energy industry. We continually focus on partnering with talented professionals, engineering the perfect fit between our clients and employees. Choosing a career path with Bergaila grants you immediate access to nationally recognized organizations we partner with. Bergaila consistently attracts and retains its Employees with our dedicated internal service team, top tier benefits programs for contractors and their families, and commitment to place you in the desired career of your choice.
Client Overview:
Our Client constantly aspires to create a positive impact at every stage of their customer’s lives. Our client provides many of the materials and services that surround each and every one of us and improves our daily quality of life, including your toothbrush, your car, and even your favorite pair of golfing shoes. They are at the heart of every aspect of our lives and plan to continue investing in and developing businesses with a noticeable presence that make a positive impact on as many people as possible.
Salary : $100,000 - $105,000
