What are the responsibilities and job description for the Customer Service / Office Representative position at The Berry Man, Inc.?
If interested, please apply in person at 205 W. Montecito St., Santa Barbara, CA. 93101
We are a local wholesale produce distributor seeking a long-term, motivated, hardworking Customer Service Representative to join our team. We value individuals with positive attitudes who work well with others. Although experience is a plus, we are willing to train the right candidate for the job.
Full-Time Position Available: Evening Shift 4 pm -12 pm
AND
Full-Time Position Available: Evening Shift 10 pm -6 am
Responsibilities:
- Handle a high volume of incoming calls
- Take orders and enter them into the system
- Assist customers via phone and email
- Resolve customer complaints and troubleshoot issues
- Assist Sales Reps and Drivers with questions and issues
- Print and file invoices
- Track orders
- Occasionally deal with vendors and purchasing
- Perform other job-related duties as assigned
- Work with other departments when necessary to ensure customer satisfaction and service
Requirements:
- Full-time availability, including evening and weekend shifts
- Customer-focused with an energetic attitude and a desire to provide exceptional service
- Excellent phone and communication skills
- Good conflict resolution skills
- Ability to exercise independent judgment and demonstrate attention to detail
- Strong ability to multitask and adapt to a fast-paced environment
- Fluent in English and Spanish
Benefits:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid sick and vacation time
- Weekly free produce box to take home (fruits, vegetables, and milk)
Pay: $17.00 - $18.00 per hour (negotiable depending on experience)
Experience Level:
- 1 year of customer service experience is preferred but not required
- No experience needed - we are willing to train the right candidate
Work Setting:
- Call center
- In-person
- Office
Language:
- Spanish/ Bilingual (Required)
If interested, please apply in person at 205 W. Montecito St., Santa Barbara, CA. 93101.
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
- Night shift
Language:
- Spanish/ Bilingual (Required)
Work Location: In person
Salary : $17 - $18