What are the responsibilities and job description for the Bicycle Technician - Full Time - Durham position at The Bicycle Chain?
Job Description
Job Description
Summary
Hiring an experienced Bike Technician. A passion for cycling, knowledge of bicycle mechanics and bicycle parts, and a proactive and problem solving attitude are qualities at the top of our list!
In this job you will
Assemble and prepare bikes for sale.
Perform a variety of service functions on new and used bikes.
Provide one of a kind customer service through direct and detailed interaction with customers.
You are
Dependable
People-oriented
Adaptable
Detail-oriented
Proactive
Positive
Problem solver
Repair experience preferred. Riders and enthusiasts preferred. Open to all ages and levels of experience.
Duties
Duties include but are not limited to :
Apply shop standards in the assembly and repair of bikes across the full product line.
Evaluate the mechanical condition of the product and estimate the cost of repairs.
Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date.
Meet or exceed shop production standards.
Complete paperwork accurately and fully
Operate cash register as necessary.
Report or record replacement parts inventory and supply shortages to the Store Manager.
Maintain shop cleanliness including bench and common work space.
Assemble new bicycles.
Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats.
Install and adjust brakes and brake pads.
Install new tires and tubes.
Clean and lubricate bicycle parts.
Order bicycle parts.
Explain technical product or service information to customers.
Sell products or services.
Order materials, supplies, or equipment.
Other duties as needed / assigned.
Requirements
Requirements include but are not limited to :
Minimum 2 years experience preferred working as a technician / mechanic in a bike shop.
Previous bike assembly experience or equivalent preferred
Interest in working in a team environment committed to providing excellent sales and service experience while increasing sales through service
Strong attention to detail
Ability to maintain open and positive relations with employees and customers
Interest in developing own skills and knowledge
Availability to work a flexible schedule based on business needs, including evenings and weekends
Ability to periodically lift 40 pounds
Benefits
A competitive benefits package including :
Year round employment
Hourly pay with over time
Monthly Productivity Bonus
Health Insurance
Paid vacation
Opportunity for employee discounted pricing on the products we sell
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