Demo

Server

The Black Cypress
Pullman, WA Part Time | Full Time
POSTED ON 5/10/2024 CLOSED ON 5/25/2024

What are the responsibilities and job description for the Server position at The Black Cypress?

Job Summary:
We are seeking a Server to join our team. As a Server, you will play a crucial role in providing exceptional dining experiences to our guests by delivering impeccable service in an elegant and refined setting. The ideal candidate will have a passion for hospitality, attention to detail, and a genuine desire to create memorable moments for our guests.

Responsibilities:

  • Greet guests warmly and escort them to their tables with grace and courtesy.
  • Present menus and provide detailed descriptions of dishes, specials, and beverages, offering recommendations as needed.
  • Take accurate food and beverage orders, ensuring clarity and attention to dietary preferences or restrictions.
  • Deliver orders promptly and accurately, using proper service techniques and etiquette.
  • Anticipate guests' needs and respond promptly to requests with a sense of urgency and attentiveness.
  • Maintain a thorough knowledge of menu items, including ingredients, preparation methods, and sourcing.
  • Up-sell menu items, specials, and beverages to enhance the dining experience and increase revenue.
  • Ensure proper table setup and presentation, including flatware, glassware, and linens, adhering to established standards.
  • Collaborate with kitchen and bar staff to ensure smooth service and timely delivery of orders.
  • Handle guest inquiries, concerns, and feedback professionally and tactfully, resolving issues to the satisfaction of guests and management.
  • Process payments accurately and efficiently, handling cash and electronic transactions with integrity and confidentiality.
  • Assist with opening and closing duties, including setup, breakdown, and cleaning of dining areas, as well as side work.
  • Adhere to all safety, sanitation, and hygiene procedures, maintaining a clean and organized work environment.
  • Uphold The Black Cypress' brand standards and service philosophy, embodying professionalism, hospitality, and excellence in every interaction.

Qualifications:

  • Previous experience as a server in a fine dining or upscale restaurant preferred.
  • Extensive knowledge of fine dining service techniques, including wine service and tableside presentations.
  • Strong communication skills, with the ability to engage guests and build rapport.
  • Excellent interpersonal skills, with a gracious and accommodating demeanor.
  • Ability to work effectively in a fast-paced environment, remaining calm under pressure.
  • Attention to detail and a commitment to delivering exceptional service.
  • Flexible schedule, including evenings, weekends, and holidays.
  • Food handler's certification or willingness to obtain one.
  • Must be of legal age to serve alcohol, with knowledge of responsible alcohol service practices.

Join our team and become part of a culture dedicated to elevating the art of hospitality and creating unforgettable dining experiences for our guests. Apply now to embark on a rewarding career in the world of fine dining service!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 35 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Referral program

Restaurant type:

  • Bar
  • Fine dining restaurant

Shift:

  • Evening shift

Weekly day range:

  • Every weekend
  • Monday to Friday
  • Weekends as needed

Ability to Commute:

  • Pullman, WA 99163 (Required)

Work Location: In person

Salary : $20 - $25

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