What are the responsibilities and job description for the Front of House Restaurant Supervisor position at The Black Dog Tavern Company, LLC?
Front of House Restaurant Supervisor
The Black Dog Tavern Company LLC
Vineyard Haven
Full-time, seasonal opportunity!
The Black Dog Tavern Company LLC is seeking a Front of House Restaurant Supervisor, primarily responsible for overseeing the daily operations and staff of the restaurant as well as ensuring a high-quality experience for all customers.
Front of House Restaurant Supervisor Qualifications
- High School Diploma or equivalent required; bachelor’s degree preferred in hospitality or restaurant management
- 3 – 5 years’ prior management experience in high volume, quick-service or a la carte restaurant environment
- Actively support a culture of safety which includes food safety, team member safety and customer safety
- Excellent interpersonal skills with a focus on customer service
- Excellent time management and organizational skills
- Strong verbal and written communication skills with guests and employees at all levels
- Proficiency with POS systems
- Possess or obtain SERV Safe Food Manager, Alcohol certification, MA Allergen Awareness Certification, and TIPS Certification
- Working knowledge of all equipment, maintenance and operation including liquor and soda dispensing equipment, and beer systems
Why You Should Apply
- Competitive salary and generous employee discounts
- Opportunity to work in an idyllic seaside location
Front of House Restaurant Supervisor Job Responsibilities
- Supervision of all staff; train new team members
- Conduct pre-shift meetings; create station assignments and break schedules
- Ensure customer satisfaction and handle any customer complaints in a diplomatic and courteous manner
- Evaluate equipment and stock levels; take appropriate actions to ensure all areas are in working order
- Follow and ensure team member compliance with all health, safety, food handling and hygiene standards
About The Black Dog Tavern Company LLC
The Black Dog’s foodservice operations is home to the renowned harbor-front full serve restaurant, The Black Dog Tavern, operating year-round and offering breakfast, lunch, and dinner. Our Water St. Bakery features quick, freshly made sandwiches and breakfast items, alongside our delightful pastries. Additionally, the Bakery Café offers a comprehensive menu for breakfast, lunch, and dinner, as well as specialty coffees, cakes, pastries, and more. During the season, our Dockside Café is open seven days a week, serving breakfast, lunch, snacks, and beverages.
As a Black Dog Crew Front of House Restaurant Manager, you will embody The Black Dog’s passion for the sea, a love for dogs, and a thirst for life. In return, you will receive a competitive salary, generous employee discounts, and an opportunity to work in an idyllic seaside location. A new work adventure awaits you as a member of The Black Dog Crew.
The Black Dog is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.
#INDTBDT
Job Type: Full-time
Benefits:
- Employee discount
Work Location: In person
