What are the responsibilities and job description for the Retail Showroom Associate, Santa Monica position at The Black Tux?
Who we are
About The Black Tux
We’re here to help people look their best and feel confident—for big days and everyday. We design and manufacture modern formal wear with an incredible fit by sourcing natural fabrics like merino wool, breathable linen and cotton, plush velvet, and luxurious silk from the finest textile mills. With expert stylists in our physical showrooms across the US, our online predictive fit process, and an industry-leading customer service team, we guarantee a perfect fit every time.
About the team
In this role, you'll be joining the Retail team. The Retail team spans across 5 brick and mortar showrooms and 35 Nordstrom locations and are crucial to supporting our customers. This team specializes in looking at the diverse needs of our customers and uses their expertise to meet people where they are, guide them where they want to be, and seamlessly solve problems along the way. Our retail team ensures our customers have the support they need to become the best version of themselves.
What you'll do
We’re looking for a seasonal Showroom Associate to join our growing team. The Retail Associate plays an integral role in supporting the foundation for our showroom business. Being the face of The Black Tux, associates have an immediate and direct impact on the success of the business. Our retail associates not only provide an exceptional fitting appointment, they also assist customers through various stages of their event life cycle. From look conception to fruition; aiding in styling, event setup and checkout.
- Work with our first-class team to provide amazing customer service in our retail showroom
- Provide customers with in depth fit consultations to ensure they look and feel their best
- Demonstrate extraordinary product knowledge and determine the customer’s needs to be able to give expert style advice
- Focus on communicating The Black Tux values and brand philosophy to new and returning customers
- Contribute innovative ideas to reinvent the showroom experience for our customers
- Demonstrate personal accountability to achieve your showroom goals
- You're excited to work in a dynamic, high-growth startup environment
- You're experienced with customers and motivated to help them through the rental process from start to finish
- You love being organized and have an eye for the details
- You place high value on being a self-starter with an entrepreneurial spirit
- You'd describe yourself as positive, passionate about fashion, high energy, and eager to learn
- You thrive in a fast-paced environment with the ability to multitask
- You are tech-savvy and know your way around basic computer systems
- Have a flexible schedule and able to work dependent on the business needs
- Ability to walk briskly and be on your feet for many hours a day
- Sense of urgency - fast paced environment
- Experience using Apple products
- Monthly Lunch Stipend
- Free Snacks & Beverages
- Paid time and a half for company-recognized holidays (i.e.Thanksgiving, Christmas Eve, Christmas Day, & New Year’s Day). Our store takes appointments and does not participate in Black Friday sales, thus no adjustments to hours on this day.
- Employee engagement & cultural events
- Free Rentals discounts on garment purchases for you, your partner, and friends & family
- Team member discount on Marke jewelry products
- Health Benefits and 401(K) for full time team members
- Annual Compensation Process
- Paid parking & transportation
Diversity Equity & Inclusion
We believe our people are our most important asset. The Black Tux is committed to bringing people together from various backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We are an equal-opportunity employer to all.
The Black Tux Participates in E-Verify. E-Verify is an internet-based system operated by the Department of Homeland Security and the Social Security Administration. It allows employers to confirm an individual's employment eligibility to work in the United States.
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Salary : $20 - $21
