What are the responsibilities and job description for the Front Desk Representative position at The Blake?
About Our Community
The Blake is a thriving senior living community that prioritizes the well-being and happiness of our residents. As a Concierge, you'll contribute to this mission by providing top-notch hospitality and support.
Key Responsibilities
Your key responsibilities will include:
- Delivering exceptional customer service and creating a warm atmosphere
- Ensuring seamless front desk operations and visitor procedures
- Maintaining the lobby and front porch areas to the highest standards
- Supporting activities and events in the lobby
Required Qualifications
To excel in this role, you should possess:
- A caring attitude and willingness to serve others
- A High School Diploma or equivalent
- Relevant office experience, including reception duties
- Desirable experience working with seniors
- Professional communication skills and a friendly tone
- Excellent interpersonal, organizational, and time management skills
- Able to work effectively in a team environment
- Attention to detail and multitasking capabilities
- Basic knowledge of Microsoft Office applications (Word, Excel)
- Flexibility to accommodate varying schedules, including evenings and weekends
