What are the responsibilities and job description for the Courier (Augusta) position at The Blood Connection?
Schedule: Friday-Sunday 8:00am-8:00pm
Position Overview
The Hospital Services Courier is primarily responsible for the transportation of blood and blood components from The Blood Connection to transfusion facilities. This position is also responsible for transporting raw materials from satellite centers and mobile collection sites. Good customer service skills are required in order to maintain necessary relationships with the transfusion facilities serviced by The Blood Connection.
Essential Functions Operational Support Tasks:
Ensures that all orders are delivered in a timely manner
Coordinates and performs routes and pickups to ensure timely processing and delivery
Accurately completes all paperwork or electronic documentation as required
General Work Practices:
Practices good customer service relations with co-workers, clients and the general public
Maintains a clean and orderly work area
Operates company vehicles in a safe manner
Produces accurate, precise, and legible documentation at each level of the manufacturing and distribution process
Miscellaneous:
Other duties as assigned or required
Minimum Qualifications
High School Diploma or GED
Prior experience in a similar/related job preferred
Valid Driver’s License with no major infractions and dependable transportation
Acceptable level of competence with standard operating protocols used in the department and throughout the blood center in general
Good knowledge of operating Smart devices
Excellent customer services skills
Ability to read, understand, and follow written and verbal instructions
Ability to follow SOP in a heavily FDA regulated environment
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
Ability to work with all levels and in a diverse work environment
Ability to establish and maintain effective working relationships with staff, management, and peers
Physical Demands
Lifting and/or pulling/pushing up to 50 pounds
Sitting for an extended period
Bending and twisting
